Don't forget to wipe the service books for desktop as well, that'll remove it's BES connection
From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Jeff Peters Sent: Thursday, September 02, 2010 1:15 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Wiping ONLY Email/Contacts I've used this to wipe contacts - normally it will do a reload so not sure what it will do if there is no longer a bes: Goto your contacts (on your bb), click the blackberry button, select options. Hit the blackberry button again, and click show keyboard (this step only if you have a storm) Type RSET (nothing will show up until you're done) A popup will appear talking about wiping your contacts. Select OK. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Eggan, Mark Sent: Thursday, September 02, 2010 1:12 PM To: bes-admins@dataoutages.com Subject: [Bes-admins] Wiping ONLY Email/Contacts Hello all, I am trying to help out a person at our work who no longer has an active BlackBerry with our Company. We do want to wipe her old BlackBerry (personally owned, not Company owned), however she has some personal text messages on the device that she needs to '...keep on the phone and in tact.' Some personal reason, I did not divulge. Anyways, is there a best method to ensure that our Company information isn't on the device, while maintaining the integrity of her instant messages? Thanks Mark Eggan Napa County ITS Department P - (707) 259-8142 F - (707) 299-4011
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