Correct or you can use BBSAK and do a factory restore, this removes the IT
policy as well and puts the phone back to factory settings.
From: bes-admins-boun...@dataoutages.com
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Peterson David
Sent: Thursday, September 02, 2010 10:26 AM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Wiping ONLY Email/Contacts
That's correct. You can use jl_cmder and choose the factory default option,
that will get rid of it. I believe OS 4.3 is the minimum required for that to
work. Some of the settings will stay, still password protected for example, but
they can then be changed.
________________________________
From: bes-admins-boun...@dataoutages.com
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Jonathan Barker
Sent: Thursday, September 02, 2010 1:23 PM
To: 'A list for BES Admin's to discuss issues, etc.'
Subject: Re: [Bes-admins] Wiping ONLY Email/Contacts
a wipe doesn't remove the IT Policy, correct?
From: bes-admins-boun...@dataoutages.com
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Remzi Semsettin Turer
Sent: Thursday, September 02, 2010 10:18 AM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Wiping ONLY Email/Contacts
Or better yet, backup the text messages, wipe the device, restore the text
messages. That way there is no left over IT policy as well.
On 10-09-02 1:15 PM, "hdawg" <hd...@port3101.org> wrote:
Take her device and wipe out the messages and contacts databases with desktop
manager ... and then pray she didn't take any backups.
From: bes-admins-boun...@dataoutages.com
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Eggan, Mark
Sent: Thursday, September 02, 2010 1:12 PM
To: bes-admins@dataoutages.com
Subject: [Bes-admins] Wiping ONLY Email/Contacts
Hello all,
I am trying to help out a person at our work who no longer has an active
BlackBerry with our Company. We do want to wipe her old BlackBerry (personally
owned, not Company owned), however she has some personal text messages on the
device that she needs to '...keep on the phone and in tact.' Some personal
reason, I did not divulge. Anyways, is there a best method to ensure that our
Company information isn't on the device, while maintaining the integrity of her
instant messages?
Thanks
Mark Eggan
Napa County ITS Department
P - (707) 259-8142
F - (707) 299-4011
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