On Mon, May 16, 2022 at 2:41 PM frank picabia <fpica...@gmail.com> wrote:
> I've been using open source for decades. Long enough that I rarely need > to use lists for help. > > Here's the RFC mentioning reserved domain name use: > https://www.rfc-editor.org/rfc/rfc2606.html > Those reservations are for testing and documentation examples. They're not particularly useful when requesting help for specific problems, unless you're doing something like a search/replace on detailed query output in order to redact it. Even if you do that you have to be very careful not to change things the wrong way, or it further confuses the issue. You're much better off just sharing the domain name you're concerned with. If you're asking for help about a real configuration, you're going to get limited effort back from the community if you don't provide them with enough information to help you. Since you're not providing DNS queries (even redacted ones) that show the problem, that means they can't see enough information to actually answer your questions. Also hiding the domain name in question means they can't check for themselves what the contents of your zone or your parent zone are, and so they are left with insufficient information to provide you help. It makes matters worse that you are using phrases that subtly suggest you may be making incorrect assumptions, which leads people to really want to check what the real data is. And people are absolutely right to tell you that if you're working for such a large, public company that they would be embarrassed by you asking for help publicly, then they should pay for support so that they can get that help privately.
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