So I signed up with Viviotech - got a VPS.  Started setting up my first
hosting space after reading the documentation -   had a question about why
I was getting an error message that didnt seem to be covered by the
documentation anywhere.

Rang Viviotech.

Got a jerk that told me that since I didn't have managed support, he
wouldn't answer my question, and nor would he tell me where in the
documentation I could find out about the error message.

That guy should be sacked.

I understand about paying for support, and I understand they dont provide
24/7 support for nothing, but I would have thought a new customer might
have been able to at least get a little bit of handholding at first.   I
would have thought I'd have been able to get a LITTLE bit of help setting
up my first site so I understand their concepts.

Cheers
Mike Kear
Windsor, NSW, Australia
Adobe Certified Advanced ColdFusion Developer
AFP Webworks
http://afpwebworks.com
ColdFusion 9 Enterprise, PHP, ASP, ASP.NET hosting from AUD$15/month


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