you need to do some basic tests, which your server admin should have
already done.

for a start ping the domain from the cf server, does this work and do you
get the right IP, if not then it is a dns issue.
make sure that someone has not created an entry in the local hosts file.


On Wed, Sep 10, 2014 at 2:51 AM, Dave Watts <dwa...@figleaf.com> wrote:

>
> > > > If I use a browser, I can see the feeds. Using a feed reader in
> > > > Google Chrome browser, I can notice the feeds load correctly.
> > >
> > > Are you using a browser from the machine running CF?
> >
> > No, the machine running CF cannot access the website. I get a message
> that the request timed out. But, the server
> > admin cannot tell me what could be causing it. 1000's of people can
> access the website properly from their computers.
>
> Just to clarify: from the machine running CF, if you use a browser,
> can you get to the site correctly?
>
> If the server admin can't tell you why a machine he or she manages
> can't get to a remote server, you need to replace your server admin.
>
> > Well, the CF service was restarted and so was the server, so if the DNS
> entry changed, CF should have updated its cache.
> >
> > 1. Should I change the below line in
> C:\ColdFusion9\runtime\jre\lib\security\java.security
> >
> > #networkaddress.cache.ttl=-1 to something like
> > networkaddress.cache.ttl= 14400
> >
> > 2. Also, does CF9 cache a positive lookup forever? Meaning if
> http://www.testsite.com/?feed=rss2 was on IP address
> > A.B.C.1 when CF cached it, it will not update its cache when the feed's
> IP address changes to A.B.C.10
>
> If you can't get to the site from a browser on the machine running CF,
> I wouldn't bother messing with CF - the problem isn't with CF. If you
> can get to the site from a browser on the machine running CF, but CF
> itself can't get to it, there's probably some sort of DNS caching
> issue within CF itself.
>
> Dave Watts, CTO, Fig Leaf Software
> 1-202-527-9569
> http://www.figleaf.com/
> http://training.figleaf.com/
>
> Fig Leaf Software is a Veteran-Owned Small Business (VOSB) on
> GSA Schedule, and provides the highest caliber vendor-authorized
> instruction at our training centers, online, or onsite.
>
> 

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