Vernon, Problem is, the link to retrieve your subscription upgrades is down.
http://dynamic.macromedia.com/bin/MM/software/reg/register.jsp?subs=true You get a message that says: System Unavilable We apologize for the inconvenience, the system is currently unavailable. So you cannot get your subscription upgrade now. It's been like that since yesterday afternoon when the email came out. Dave ----- Original Message ----- From: "Vernon Viehe" <[EMAIL PROTECTED]> To: "CF-Talk" <[EMAIL PROTECTED]> Sent: Thursday, May 30, 2002 12:07 PM Subject: RE: ColdFusion MX / Studio MX now available! Here's the deal on subscriptions: CF server subscription: CFMX is available for immediate download. If you are registered with a current/valid subscritpion serial number, you should have received an e-mail with instructions outlining how to d/l CFMX. The e-mail contains a link and some instructions. When you go to d/l CFMX as part of your subscription, you'll have an option for requesting a backup CD and documentation at no charge. If you have a current/valid subscription and did not receive this e-mail, first, be sure you're registered at: http://dynamic.macromedia.com/bin/MM/software/reg/register.jsp Once registered, that will trigger the e-mail to you (not sure how long it would take, but I would guess within a day or two). If you find that you're already registered with your CF Server Subscription number, and have not gotten this e-mail, please contact Customer Service, and they'll get you squared away. Keep in mind, we're swamped due to overwhelming response, but subscription issues do get a higher priority from Customer Service. To contact Customer Service about subscriptions, use this link: http://www.macromedia.com/support/email/cscontact?6171=13 CFStudio Subscription: Same process as above, but there are a few kinks we're currently working out. I anticipate this should all be resolved in the next day or so. 1.) The letter that went out erroneously instructed to use the CF Server serial number at the supplied link, but you should use CFStudio serial number. 2.) Currently, there's a couple glitches in the online subscription fulfilment mechanism. Most importantly, the system is presenting the wrong bits for d/l (CFServer instead of DWMX & Homesite+) Also, sometimes the Studio serial number you're asked to enter isn't correctly recognized. Once these issues are resolved and you can successfully fulfill your subscription online, you'll also be given the option to receive a backup CD and documentation at no charge. These issues should be resolved shortly, so try again in a day or two. If you're still having trouble getting DWMX & HS+ as part of your CFStudio subscription, contact Customer Service and they'll quickly help: http://www.macromedia.com/support/email/cscontact?6171=13 I hope this helps! Vernon Viehe Community Manager Developer Relations Macromedia, Inc. Online diary: http://vvmx.blogspot.com/ > -----Original Message----- > From: Jon Hall [mailto:[EMAIL PROTECTED]] > Sent: Wednesday, May 29, 2002 12:07 PM > To: CF-Talk > Subject: Re: ColdFusion MX / Studio MX now available! > > > When do subscription holders get our cd's? > > ______________________________________________________________________ Structure your ColdFusion code with Fusebox. Get the official book at http://www.fusionauthority.com/bkinfo.cfm FAQ: http://www.thenetprofits.co.uk/coldfusion/faq Archives: http://www.mail-archive.com/cf-talk@houseoffusion.com/ Unsubscribe: http://www.houseoffusion.com/index.cfm?sidebar=lists
