Greeting Folks,
Background info:
I've developed a single page survey (15 multiple choice questions with show/hide attributes) that the users logs in to take and are automatically logged out when they submit their survey. The following page is a thank you for taking the survey. I set the session for 10 minutes of non-activity just in case they are interrupted while taking the survey.
Problem:
I had only two or three complaints about receiving a blank page, therefore, they used the back button and tried to resubmit thinking that their initial survey answers were not submitted. These users say that they only attempted to submit once, then use the back button when they had a blank screen (meaning their screen didn't refresh). I was only under the impression that this IE issue only occurred when a user repeatedly re-entered or bookmarks a page to re-enter at the same page.
Any thoughts or remedies are greatly appreciated.
Thanks,
Eric
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