Chris,
I believe the "maximum protection" option disallows running programs from a temporary directory. The agent unpacks into a temporary directory and attempts to run the installation from there. Check your McAfee antispyware logs. Bruce Osborne Liberty University From: Cisco Clean Access Users and Administrators [mailto:[EMAIL PROTECTED] On Behalf Of Cotten, Chris Sent: Monday, October 15, 2007 1:41 PM To: CLEANACCESS@LISTSERV.MUOHIO.EDU Subject: Re: [CLEANACCESS] CCA Error 12029 I had previously mentioned performing an adapter reset worked for this, but haven't had any success recently after fixing the first two computers I had tried. My latest discovery is users installing our provided McAfee software using the "maximum protection" option. An uninstall and reinstall using standard protection fixes this. Chris Cotten HelpDesk Manager Computer and Information Systems Seattle Pacific University 206.281.2435 From: Cisco Clean Access Users and Administrators [mailto:[EMAIL PROTECTED] On Behalf Of Dennis Xu Sent: Friday, October 05, 2007 9:10 AM To: CLEANACCESS@LISTSERV.MUOHIO.EDU Subject: CCA Error 12029 We use CCA 4.1.2.0. One user got CCA error 12029 when the agent is running on his Dell 1501 laptop. The computer is running on 32 bit Vista home basic OS. We tried to turn off Windows firewall and no help. There is no other 3rd party firewalls installed. Also tried to disable Norton AV, still no help. The agent log shows 0 bytes. Has anyone seen the similar problem? The user said the CCA run once with no error and he failed the AV def checks. Then it won't run again. Thanks! Dennis Xu Network Analyst(CCS) University of Guelph 5198244120 x 56217
