Do we know under what situations will this issue happen? I saw some
users failed KB923789 in the reports, but I cannot reproduce this issue
on my laptop.
Thanks,
Dennis
Teddy Gates wrote:
Our fix has been similar and does work for the current KB problem.
The flash uninstaller lets the user through and then the next time
they go to whatever site they want that uses flash they get redirected
to the most updated Flash anyways.
Theodore Gates
Network Technician
CSU Housing Technologies
970-491-4734
On Mon, Aug 25, 2008 at 12:26 PM, Ben Fielden <[EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]>> wrote:
There was a similar issue with Flash 6 (KB913433). It seemed to
occur when newer versions were installed on top of 6.
We found two ways to handle it:
1) Use the Adobe Flash Player Uninstaller, then install the latest
flash rev and the patch
or
2) Go into C:\Windows\System32\Macromed\Flash (on XP) and delete
the flash.ocx and swflash.ocx files. Then install the latest
release of flash along with the patch.
Ben Fielden
ISS Student Technology Services
The George Washington University
Michael Simpson wrote:
We are having some users fail the scan for KB923789 which
supposedly a security update for Flash player. When users
fail the scan they are pointed to Microsoft Update which shows
no updates are available. When you try to manually download
and install the KB923789 update from the Microsoft site it
fails to execute. To fix it we can go to adobe.com
<http://adobe.com> and install the new version of Flash but
there is no way a user is going to know to do this.
Has anyone found a good solution to this? Are you just
deleting the reference to this update from the scan?
Thanks for any help,
Michael Simpson
Network Engineer
Utah Valley University
