Email never received by the cndprinting.com account

 

Here is a log file entry:

 

[2016.01.15] 10:34:04 [96.254.94.177][26399484] rsp: 220
secure.komailpro.com Fri, 15 Jan 2016 15:34:04 +0000 UTC - SmarterMail
Professional V.13.1

[2016.01.15] 10:34:04 [96.254.94.177][26399484] connected at 1/15/2016
10:34:04 AM

[2016.01.15] 10:34:04 [96.254.94.177][26399484] cmd: EHLO RECEPPC

[2016.01.15] 10:34:04 [96.254.94.177][26399484] rsp:
250-secure.komailpro.com Hello [96.254.94.177]250-SIZE 52428800250-AUTH
LOGIN CRAM-MD5250-STARTTLS250-8BITMIME250 OK

[2016.01.15] 10:34:04 [96.254.94.177][26399484] cmd: AUTH LOGIN

[2016.01.15] 10:34:04 [96.254.94.177][26399484] rsp: 334 VXNlcm5hbWU6

[2016.01.15] 10:34:04 [96.254.94.177][26399484] Authenticating as
den...@tampasmiles.com

[2016.01.15] 10:34:04 [96.254.94.177][26399484] rsp: 334 UGFzc3dvcmQ6

[2016.01.15] 10:34:05 [96.254.94.177][26399484] rsp: 235 Authentication
successful

[2016.01.15] 10:34:05 [96.254.94.177][26399484] Authenticated as
den...@tampasmiles.com

[2016.01.15] 10:34:05 [96.254.94.177][26399484] cmd: MAIL FROM:
<den...@tampasmiles.com>

[2016.01.15] 10:34:05 [96.254.94.177][26399484] rsp: 250 OK
<den...@tampasmiles.com> Sender ok

[2016.01.15] 10:34:05 [96.254.94.177][26399484] cmd: RCPT TO:
<mmargh...@cndprinting.com>

[2016.01.15] 10:34:05 [96.254.94.177][26399484] rsp: 250 OK
<mmargh...@cndprinting.com> Recipient ok

[2016.01.15] 10:34:05 [96.254.94.177][26399484] cmd: DATA

[2016.01.15] 10:34:05 [96.254.94.177][26399484] rsp: 354 Start mail input;
end with <CRLF>.<CRLF>

[2016.01.15] 10:34:05 [96.254.94.177][26399484] rsp: 250 OK

[2016.01.15] 10:34:05 [96.254.94.177][26399484] Data transfer succeeded,
writing mail to 739403768791.eml

[2016.01.15] 10:34:07 [96.254.94.177][26399484] cmd: QUIT

[2016.01.15] 10:34:07 [96.254.94.177][26399484] rsp: 221 Service closing
transmission channel

[2016.01.15] 10:34:07 [96.254.94.177][26399484] disconnected at 1/15/2016
10:34:07 AM

 

From: community@mailsbestfriend.com [mailto:community@mailsbestfriend.com]
On Behalf Of Martin Margheim
Sent: Friday, January 15, 2016 11:02 AM
To: community@mailsbestfriend.com
Subject: [MBF] Mail reports delivered but never received

 

Any thoughts on a SmarterMail account sending email, SmarterMail's logs
reports email sent but it is not being received.

 

Strangely, another WS on the same LAN and same email server domain can send
and mail is received

 

Email account on server?

 

Email account on Outlook at WS?

 

Why would SM Logs show delivery but recipients never receive?

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