I tried to apply for a couple of DTV coupons from the feds this
evening. They tell me I am ineligible for such because I have "already
received coupons" for digital to analog converter boxes.
How would they even know if I had received a coupon if I have not
used it as yet, which I haven't because I have not gotten any blasted
DTV coupons? The website even says that the coupons are not going to
be provided to applicants until February or March of 2008? So, how
could I have gotten them already?
If they meant that I have already applied for such coupons, which I
do not recall having done, that is not what was said. They said I had
received them already. Then, upon trying to appeal this 'decision"
on-line, or to get some kind of answer, I discover that their appeal
dialog box only allows for only about 40 or so characters. Can't make
much of an argument in that amount of space!! Anyway, after severely
truncating my 'appeal' and clicking "SUBMIT," I am informed that my
session has timed out and I am sent back to the start page again.
Various browsers, all with cookies set, end up with the same result
upon the appeal attempt. I betcha it'll work with IE, but at this
point, to heck with the feds trying to make it hard in this poor little
consumer. Their telephone hotline, billed as the place to call for
answers to your questions, is all automated with voice un-recognition.
Good Lord, I should have known better that to begin the New Year trying
to deal with the gummint!
Steve
The URL if you want to abuse
yourself...https://www.dtv2009.gov/ApplyCoupon.aspx
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