opt *out* of…  (obviously)

On May 18, 2013, at 2:38 PM, mark seiden <m...@seiden.com> wrote:

> except bad guys will always opt of having their content inspected.
> 
> so it just doesn't work in this case.
> 
> 
> 
> On May 18, 2013, at 10:46 AM, Jeffrey Walton <noloa...@gmail.com> wrote:
> 
>> On Sat, May 18, 2013 at 1:24 PM, mark seiden <m...@seiden.com> wrote:
>>> ...
>>> there are numerous other IM systems that are server centric and do a lot of 
>>> work
>>> to look for and filter "bad" urls sent in the message stream.
>>> 
>>> this is intended to be for the benefit of the users in filtering spam, 
>>> phishing, malware links,
>>> particularly those that spread virally through buddy lists of taken over 
>>> accounts.
>>> sometimes these links (when believed to be malicious) are simply (and 
>>> silently) not
>>> forwarded to the receiving user.
>>> 
>>> this involves databases of link and site reputation, testing of new links, 
>>> velocity and
>>> acceleration measurements, etc.    the usual spam filtering technology.
>>> 
>>> my impression is that almost all users thank us for doing that job of 
>>> keeping them safe.
>>> they understand that IM is yet another channel for transmitting spam.
>>> 
>>> the url filtering is aggressive enough (and unreliable enough) in some 
>>> cases that
>>> you have to check with your counterparty in conversation if they got that 
>>> link you
>>> just sent.  so users are aware of it, if only as an annoyance.  (once 
>>> again, spam filtering
>>> gets in the way of productive communication)
>>> 
>>> i am merely telling you how it is.  obviously user expectations differ on 
>>> AIM, Yahoo Messenger,
>>> etc. from those of users on Skype, some of whom believe there is magic 
>>> fairy dust sprinkled on it, and that
>>> it is easier to use than something else with OTR as a plugin.
>> Perhaps the user should be given a choice.
>> 
>> The security dialog could have three mutually exclusive choices:
>> 
>> * Scan IM messages for dangerous content from everyone. This means
>> <company> will read (and possibly retain) all of your messages to
>> determine if some (or all) of the message is dangerous.
>> 
>> * Scan IM messages for dangerous content from people you don't know.
>> This means <company> will read (and possibly retain) some of your
>> messages to determine if some (or all) of the message is dangerous.
>> 
>> * Don't scan IM messages for dangerous content . This means only you
>> and the sender will read your messages.
>> 
>> Give an choice, it seems like selection two is a good balance.
>> 
>> Jeff
> 

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