On Thu February 21 2008 9:19:14 am Rene Engelhard wrote: > Hi, > > John Goerzen wrote: > > I have learned that certain well-known packages (OpenOffice, say) are > > bug > > OpenOffice isn't in Debian. If you mean OpenOffice.org, I feel obliged to > answer this now, because you complely underestimate a) how many people > maintain OOo (hint: 1) and b) how many time even keeping up is.
That is, of course, a problem. I think that OOo isn't the only big package that is just too big for its maintainer staff to adequately keep up with bugs, and of course that generally isn't the fault of the maintainer staff. I wasn't trying to say you're doing a bad job, Rene. Just that the end result to the users such as myself is annoying. And that's certainly not your fault if nobody is stepping up to help. > > blackholes. I submit a bug, and never hear anything from Debian > > maintainers > > except for periodic triage stuff when a new upstream comes out. > > Sorry, that's not fair at all. The two bugs I see in src:openoffice.org with my name on them are: #420647, hanging in calc, which I confirmed was a Debian problem because I could not reproduce it with OOo builds on the same machine, and also had another person see it #418875, OOo crashing, which included a gdb backtrace Both are over 300 days old, being submitted in April 2007. Neither had any comment from an OOo maintainer save for the message from Lior on Feb. 18, 2008, asking me to try to replicate this with newer versions. Which is no longer practical, because we may no longer have the files around or know what they were, the impacted users may no longer be with the company, etc. I would have been happy to provide maintainers with whatever info was needed when the bug was reported and it was actively being looked at here, but almost a year later with no non-automated correspondence isn't a good thing. These two bugs were the primary reasons we had to switch to the OOo builds. So I think my comment was fair. Does it reflect badly on you? Probably not, since you're the only person maintaining OOo and you've asked for help. But I think it unquestionably reflects poorly on Debian. Though of course we are a volunteer project, so it is what it is. I'm just pointing out that. > > But I can't submit OpenOffice bugs upstream because we don't use > > OpenOffice.Org's source trees. Sigh. > > Sorry, that's not true either. You can install a plain OOo in parallel > with some hackery (use the rpms, install to a rpm db with --force > --nodeps) Yes, they even publish alien'd debs now. Do you think the average Debian user is going to be running those, though? We actually are using those in production at this point because it is easier to get the current OOo in etch with them, as well as bugs we experienced with the Debian builds. > And you *have* to admit it's gone a bit better for new bugs, it's just > that old bugs suffer, I admit, but I simply have no time to go over all of > them. I haven't submitted bugs on OOo recently, I don't think, because we switched to the OOo debs. But I am glad to hear that. -- John -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject of "unsubscribe". Trouble? Contact [EMAIL PROTECTED]