While we are on the subject of licensing ... I have JunkMail Pro on which I maintain a current service contract and keep the version as current as I feel comfortable doing. I also have Declude Virus that works perfectly well in whatever version is installed. I haven't updated it in forever.
When I purchased my JunkMail service contract, I was informed a few days later that I would also be required to purchase a Declude Virus contract if I wanted to maintain my JunkMail service contract. Barry was nice enough to make an exception this year but didn't sound like he was eager to continue this practice. Do I have to purchase service contracts on both products if I only care about upgrades on one? Will I be forced to purchase 2 contracts when my current one expires, etc. Thanks, Evans Martin --- EVANS MARTIN <[EMAIL PROTECTED]> HOSTING: http://www.martek.net PROGRAMMING: http://www.martekware.com iPlus Info Browser - IPB's IMail Migration Tool, password browser, reporting suite make IPlus Info Browser something no IMail administrator should be without. http://www.martek.net/Default.aspx?tabid=96 > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:Declude.JunkMail- > [EMAIL PROTECTED] On Behalf Of David Franco-Rocha > Sent: Wednesday, December 28, 2005 6:00 AM > To: Declude.JunkMail@declude.com > Subject: Re: [Declude.JunkMail] Hardware Issue > > Don, > > Your license to run the software does not expire. What does expire is your > right to download new updates of the software. > > David Franco-Rocha > Declude Technical / Engineering > > ----- Original Message ----- > From: <[EMAIL PROTECTED]> > To: <Declude.JunkMail@declude.com> > Sent: Tuesday, December 27, 2005 7:13 PM > Subject: Re: [Declude.JunkMail] Hardware Issue > > > > David, > > > > Thanks for the response but I only understand part of your answer. > > > > > An expired license agreement is not equal to an expired license to run > the > > > software. > > > > I know when I have an expired license agreement but when does my > "license > to > > run the software" expire? > > > > Don > > > > ----- Original Message ----- > > From: "David Franco-Rocha" <[EMAIL PROTECTED]> > > To: <Declude.JunkMail@declude.com> > > Sent: Tuesday, December 27, 2005 5:50 AM > > Subject: Re: [Declude.JunkMail] Hardware Issue > > > > > > > An expired license agreement is not equal to an expired license to run > the > > > software. It simply does not allow you to update the software, but you > can > > > continue to run the version you have been running. > > > > > > David Franco-Rocha > > > Declude Technical / Engineering > > > > > > ----- Original Message ----- > > > From: <[EMAIL PROTECTED]> > > > To: <Declude.JunkMail@declude.com> > > > Sent: Tuesday, December 27, 2005 1:17 AM > > > Subject: Re: [Declude.JunkMail] Hardware Issue > > > > > > > > >> I too have stayed at the 1.82 version while keeping my service > contract > > >> up > > >> to date. I am not ambitious enough to work through all the 2.x and > 3.x > > >> issues. A heart felt thank you goes out to those of you who are. > > >> > > >> With the new licensing policy in 3.x, what happens when I decide not > to > > >> renew the service agreement? Will all the Declude software I have > stop > > >> working? Am I paying for it's usage only while I have a valid > service > > >> agreement? It used to be that the service agreement allowed me major > > >> version upgrades when they were available without paying an > additional > > > fee. > > >> Am I now paying for a license to "use" the software? > > >> > > >> Don > > >> > > >> ----- Original Message ----- > > >> From: "Darin Cox" <[EMAIL PROTECTED]> > > >> To: <Declude.JunkMail@declude.com> > > >> Sent: Monday, December 26, 2005 3:03 PM > > >> Subject: Re: [Declude.JunkMail] Hardware Issue > > >> > > >> > > >> > Bottom line is we were told if the license server was offline we > would > > > not > > >> > be impacted. It is seeming now that that statement was not true, > > >> > though > > > I > > >> > should withhold judgement until we hear exactly why this had an > impact. > > >> > Very glad I've stuck with 1.82 at the moment, though we had a > service > > >> > agreement that entitled us to upgrade to 3.x. > > >> > > > >> > I would certainly like to know what will be done to the software > > > licensing > > >> > to make sure this problem does not happen again. Otherwise, since > mail > > > is > > >> > considered a critical system, Declude needs to staff 24/7 to > address > > >> > problems as they arise. > > >> > > > >> > Darin. > > >> > > > >> > > > >> > ----- Original Message ----- > > >> > From: "John T (Lists)" <[EMAIL PROTECTED]> > > >> > To: <Declude.JunkMail@declude.com> > > >> > Sent: Monday, December 26, 2005 3:50 PM > > >> > Subject: RE: [Declude.JunkMail] Hardware Issue > > >> > > > >> > > > >> > True, very true. But like Andy or Darrell said, they should have > done > a > > >> > test > > >> > by pulling the plug on their license server during the week when > they > > > were > > >> > watching it to see what would happen. > > >> > > > >> > But of course, hind sight is always 20/20 and Monday morning > > >> > quarterbacking > > >> > is highly overrated. ;-)> > > >> > > > >> > John T > > >> > eServices For You > > >> > > > >> >> -----Original Message----- > > >> >> From: [EMAIL PROTECTED] [mailto:Declude.JunkMail- > > >> >> [EMAIL PROTECTED] On Behalf Of Don Brown > > >> >> Sent: Monday, December 26, 2005 12:44 PM > > >> >> To: Declude.JunkMail@declude.com > > >> >> Subject: Re: [Declude.JunkMail] Hardware Issue > > >> >> > > >> >> Software and hardware breaks. Nothing is bulletproof. Some are > just > > >> >> better than others. > > >> >> > > >> >> > > >> >> Monday, December 26, 2005, 11:50:20 AM, John T (Lists) > > >> >> <[EMAIL PROTECTED]> wrote: > > >> >> JTL> > > >> >> JTL> > > >> >> JTL> > > >> >> JTL> OUCH! > > >> >> JTL> > > >> >> JTL> > > >> >> JTL> > > >> >> JTL> Gee, I thought this is the kind of thing that we were told no > way > > >> > would happen. > > >> >> JTL> > > >> >> JTL> > > >> >> JTL> > > >> >> JTL> > > >> >> JTL> John T > > >> >> JTL> > > >> >> JTL> eServices For You > > >> >> JTL> > > >> >> JTL> > > >> >> JTL> > > >> >> JTL> > > >> >> JTL> > > >> >> JTL> -----Original Message----- > > >> >> JTL> From: [EMAIL PROTECTED] > > >> >> JTL> [mailto:[EMAIL PROTECTED] On Behalf Of > David > > >> > Franco- > > >> >> Rocha > > >> >> JTL> Sent: Monday, December 26, 2005 9:29 AM > > >> >> JTL> To: Declude.JunkMail@declude.com > > >> >> JTL> Cc: Declude.Virus@declude.com > > >> >> JTL> Subject: [Declude.JunkMail] Hardware Issue > > >> >> JTL> > > >> >> JTL> > > >> >> JTL> > > >> >> JTL> > > >> >> JTL> Due to the long holiday weekend, we have been away from the > > >> >> JTL> office for a few days. Unfortunately it has come to our > attention > > >> >> JTL> that there could be a problem with key validation on the > server > > >> >> JTL> there. After some testing, we have determined that there is > in > > >> >> JTL> fact a hardware issue that we expect to have resolved today. > > >> >> JTL> > > >> >> JTL> > > >> >> JTL> > > >> >> JTL> > > >> >> JTL> > > >> >> JTL> > > >> >> JTL> > > >> >> JTL> We appreciate that you have taken the time to bring this > matter > > >> >> JTL> to our attention and appreciate your patience while we > rectify > > >> >> JTL> the situation. We will once again post to this list when the > > >> >> issue > > >> > has been > > >> >> corrected. > > >> >> JTL> > > >> >> JTL> > > >> >> JTL> > > >> >> JTL> > > >> >> JTL> > > >> >> JTL> > > >> >> JTL> > > >> >> JTL> Declude Technical / Engineering > > >> >> JTL> > > >> >> JTL> > > >> >> JTL> > > >> >> JTL> > > >> >> JTL> > > >> >> JTL> > > >> >> JTL> > > >> >> JTL> > > >> >> JTL> > > >> >> > > >> >> > > >> >> ---- > > >> >> Don Brown - Dallas, Texas USA Internet Concepts, Inc. > > >> >> [EMAIL PROTECTED] http://www.inetconcepts.net > > >> >> (972) 788-2364 Fax: (972) 788-5049 > > >> >> ---- > > >> >> > > >> >> --- > > >> >> [This E-mail was scanned for viruses by Declude EVA > www.declude.com] > > >> >> > > >> >> --- > > >> >> This E-mail came from the Declude.JunkMail mailing list. To > > >> >> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > > >> >> type "unsubscribe Declude.JunkMail". The archives can be found > > >> >> at http://www.mail-archive.com. > > >> > > > >> > --- > > >> > [This E-mail was scanned for viruses by Declude EVA > www.declude.com] > > >> > > > >> > --- > > >> > This E-mail came from the Declude.JunkMail mailing list. To > > >> > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > > >> > type "unsubscribe Declude.JunkMail". The archives can be found > > >> > at http://www.mail-archive.com. > > >> > > > >> > --- > > >> > [This E-mail was scanned for viruses by Declude EVA > www.declude.com] > > >> > > > >> > --- > > >> > This E-mail came from the Declude.JunkMail mailing list. To > > >> > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > > >> > type "unsubscribe Declude.JunkMail". The archives can be found > > >> > at http://www.mail-archive.com. > > >> > > > >> > > >> --- > > >> [This E-mail was scanned for viruses by Declude EVA www.declude.com] > > >> > > >> --- > > >> This E-mail came from the Declude.JunkMail mailing list. To > > >> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > > >> type "unsubscribe Declude.JunkMail". The archives can be found > > >> at http://www.mail-archive.com. > > >> > > > > > > --- > > > [This E-mail was scanned for viruses by Declude EVA www.declude.com] > > > > > > --- > > > This E-mail came from the Declude.JunkMail mailing list. To > > > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > > > type "unsubscribe Declude.JunkMail". The archives can be found > > > at http://www.mail-archive.com. > > > > > > > --- > > [This E-mail was scanned for viruses by Declude EVA www.declude.com] > > > > --- > > This E-mail came from the Declude.JunkMail mailing list. To > > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > > type "unsubscribe Declude.JunkMail". The archives can be found > > at http://www.mail-archive.com. > > > > --- > [This E-mail was scanned for viruses by Declude EVA www.declude.com] > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.JunkMail". The archives can be found > at http://www.mail-archive.com. > --- > [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail was scanned for viruses by Declude EVA www.declude.com] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
