> Declude is an incomplete product without a solution to identifying false
> positives in the spam folders.

> That leaves a requirement for something like spamreview as the only
> legitimate option available - but we have been unsuccessful in getting
> Declude to update it to work with smartermail.

Dave, your understanding of the history of the Declude products in lacking.

I do not have the time to go into the history for you at this time, but
suffice it to say the owners of Declude are doing their best to package up
the Declude products into a form that many have become accustomed to in
other software. However, as many of us long time Declude users know and
understand that the very features that make Declude the great software it is
are the very same features that are making it so difficult to package up
into a nice neat include all package that many are demanding. 

Since Declude did not create SpamReview, and further since the original
creator of SpamReview has decided not to further develop or support the
product, there is no requirement on any ones part to make SpamReview work
with Declude for SmarterMail.

There are a lot of people that are making complaints and accusations against
Delude for various things at various times, including myself when warranted.

Make sure you do so for only those things under their control.

> Some folks route spam to an email address that the admin reviews, but that
> is a violation of privacy and not a direction we care to go.  Moreover,
> there is no means to forward the legitimate email on the recipient without
> it appearing to have come from us.  We also can't ask our users to
> periodically check a spam address and none of our users use webmail
either.

As to your remarks about privacy, you are being hypocritical. On one hand
you are saying that viewing the message if sent to a review account is
violating privacy yet you are demanding support for SpamReview which lets
you view the exact same message that you would see in a review account. How
can viewing the e-mail in question in a review account violate privacy but
viewing the same e-mail in SpamReview not violate privacy?

> Its not a good situation if you have legitimate business email not being
> received by customers.

No it is not, and I do not have that problem using Imail and Declude and
SpamReview.

John T
eServices For You

"Seek, and ye shall find!"


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