Darrell,

thanks for thew quick response...

process is running; but only at 3 threads and 0% CPU.

do have a diags.txt file; looking into that it shows at bottom:
[81CDE419-BDA4-44DB-9090-89C4A7492A98] IS EXPIRED KEY

but we just renewed this yesterday..


-------

Randy A.
Technical Support Director
Global Web Solutions, Inc.
804-442-5300
globalweb.net


----- Original Message ----- From: "Darrell ([EMAIL PROTECTED])" <[EMAIL PROTECTED]>
To: <declude.junkmail@declude.com>
Sent: Saturday, September 29, 2007 10:10 AM
Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning


Randy,

Is the decludeproc service started?

Also, in the declude folder to you have a diags text file?

Darrell
----------------------------------
Check out http://www.invariantsystems.com for utilities for Declude, Imail, mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring, SURBL/URI integration, MRTG Integration, and Log Parsers.


Randy Armbrecht wrote:
apologixe for false alarm; after re-install of earlier version (4.3.46) I saw messages goinf into proc folder, so assumprtion was made it was working; but apparewntly my mistake for assuming. No declude logs being generated so it still appears to be not functioning



-------

Randy A.
Technical Support Director
Global Web Solutions, Inc.
804-442-5300
globalweb.net


----- Original Message ----- From: "Randy Armbrecht" <[EMAIL PROTECTED]>
To: <declude.junkmail@declude.com>
Sent: Saturday, September 29, 2007 9:24 AM
Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning


We have experienced the same issue - as of 1.30pm friday our declude just stopped working; all attempts to restart it are not working - we've rebooted, re-installed, etc.

We did just renew our SA with declude at 12.30pm yesterday; I'm wondering if that has anything to do with it.

Declude - please contact me! I've emailed "urgent at declude" and left a voice mail on your support line

Randy A.
Global Web Solutions Inc
804-442-56300


----- Original Message ----- From: "Serge" <[EMAIL PROTECTED]>
To: <declude.junkmail@declude.com>
Cc: <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>
Sent: Wednesday, September 26, 2007 3:02 PM
Subject: [Declude.JunkMail] HELP, Declude stoped functioning


Dear Support,

Today my declude stoped functioning
Nothing being writen to the logs since 14:00 local time (GMT)
Imail smtp delivery still pointing to declude.exe Rebooting did not help

what is going on ?
Please help, very urgent

Serge Dergham
Cefib Internet
Av de la Nation
B.P. E1172
Bamako, Mali




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