Remove Declude from the process. If the SMTPd32.exe still faults this would
help verify that the problem is associated with Ipswitch. However the
ntdll.dll is a windows OS .dll and there could be a specific variable on
your server that is causing this issue in which case it may not be either of
the vendors.

David B

-----Original Message-----
From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Dale
McDiarmid
Sent: Monday, January 26, 2009 11:47 AM
To: declude.junkmail@declude.com
Subject: [Declude.JunkMail] SMTPd32.exe failing. Faulting application
ntdll.dll

Hello...

Beginning late last week we're experiencing periodic SMTP failures.  
Error log shows: Faulting application SMTPd32.exe, version 8.11.6.0,  
faulting module ntdll.dll version 5.2.3790.1830.

Ipswitch tech support updated my system to 10.02 (I was at 9.04 when  
it all began). Declude tech support also updated my Declude.

But the problems persist. Now Ipswitch is blaming Declude, and Declude  
it blaming Ipswitch. Both saying pretty much the say thing "There's no  
way our program could cause this. We've seen this before and always  
been the other guy".

While tech support at both Ipswitch and Declude have been very good,  
as always, I'm stuck with both sides giving up.

Any suggestions?

Thx,
D.



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