1. We've been using MS SQL Server for years for our user/mailbox list (using the External Database option in Imail). Which database are you referencing? The user list database, or the contact database? There weren't any changes to the user SQL Server database tables in Imail 11 as far as I know. And if you're referencing the contact database, why would that affect AUTOWHITELIST?

2. Great. I hope a fix comes out soon. The lack of the AUTOWHITELIST combined with two tests that add up to close-to-threshold weights caused a lot of legit email to be put into our bulk folders.


Kevin



David Barker wrote:
Hi Kevin.

1. If you are using the IMail MS SQL database this is different to their
previous version MS Access database, we are in the process of coding and
testing for Declude using MS SQL to use AUTOWHITELIST. I am not sure if you
have the option to use the old MS Access database in Imail or if it is just
MS SQL, if you can use MS Acccess then Declude AUTOWHITELIST will work or
you have to wait for our release.

2. We are currently also looking into this issue to determine what exactly
is causing this and if it is legitimate or a problem with IMail new format.


David Barker
VP Operations Declude
Your Email security is our business
978.499.2933 office
978.988.1311 fax
dbar...@declude.com



-----Original Message-----
From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Kevin
Rogers
Sent: Thursday, June 25, 2009 2:35 PM
To: declude.virus@declude.com
Subject: Re: [Declude.Virus] Database error after upgrading

So I emailed David about this issue and he had me turn off AUTOWHITELIST and that seemed to get rid of the error. It seems that Imail 11 changed the database it uses for contacts and this is why Declude was generating that error. But I'd really like to turn AUTOWHITELIST back on. And, since the upgrade all emails are failing the DYNHELO and HELOBOGUS tests so I've had to reduce their weights for the time being. Has anyone seen this or have any ideas how to correct?

Thanks.


Kevin Rogers wrote:
I upgraded to 4.6.35 because of the AVG scanner issue, but now in my declude logs I am seeing error messages like this:

06/23/2009 00:38:48.986 q8f0c000000670096.smd DataBase Error = ['(unknown)' is not a valid path. Make sure that the path name is spelled correctly and that you are connected to the server on which the file resides.
Driver's SQLSetConnectAttr failed
]

I didn't have these errors before my upgrade.  Any ideas?



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