Dear all, I want to make a small adaption to this CustomerSLA module: http://opar.perl-services.de/package/D/DI/DIETMARB/CustomerSLA
I would like to increase the amount of accepted characters of the CustomerIDs field. Step one is to increase the Cols and Rows in /opt/otrs/Kernel/Config/Files/CustomerSLA.xml <ConfigItem Name="SLAPreferences###02_CustomerIDs" Required="0" Valid="1"> <Description Translatable="1">List of customer company IDs for which this SLA applies.</Description> <Group>CustomerSLA</Group> <SubGroup>Frontend::SLA::Preferences</SubGroup> <Setting> <Hash> <Item Key="Module">Kernel::Output::HTML::SLAPreferencesGeneric</Item> <Item Key="Label">CustomerIDs</Item> <Item Key="Desc">List of customer company IDs for which this SLA applies.</Item> <Item Key="Block">TextArea</Item> <Item Key="Cols">50</Item> <Item Key="Rows">3</Item> <Item Key="PrefKey">CustomerIDs</Item> </Hash> </Setting> </ConfigItem> But If I change Cols and Rows the amount of characters when I hit Submit in the AdminCustomerSLA window still gets limited to 250 characters. How do I increase the max lenght of characters of CustomerIDs ? Thank you very much, With kind regards. Roald
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