hi everyone -
this evening i went to help a first year college student friend who
has a donated imac with 96 megs of memory and mac os 9.2. i helped
him download the printer driver software for an hp deskjet 5120
printer.
when we went to install the software, we got a message saying that
this printer driver software requires 128 megs of memory.
it's been a while since i've done computer programming, but i can't
think of any good reason why printer driver software requires 128
megabytes of memory.
perhaps there is feature bloat in this software? whatever the
reason, this college student now cannot print his homework at home.
he needs to send his homework to himself as a file attachment and
then print it at his college -- which charges him for each page he
prints.
hp is otherwise a decent company and i'm usually a big fan of their
products. they need to do better in supporting lower memory
computers. under mac os 9.2, 96 megs is by no means "low memory."
i wonder if there are any hp employees here on the DDN or CTCNet
email lists. is there a way to get the word to the right people
about this kind of issue? thanks in advance to anyone who is able
to relay this feedback.
- phil
--
Phil Shapiro [EMAIL PROTECTED]
http://www.his.com/pshapiro/ (personal)
http://www.digitaldivide.net/blog/pshapiro (blog)
http://www.digitaldivide.net/profile/pshapiro (technology access work)
http://mytvstation.blogspot.com/ (video and rich media)
"Speak your truth quietly and clearly; and listen to others." - Desiderata
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