This may interest -- http://www.uxmatters.com/MT/archives/000223.php
Rgds, Daniel Szuc Principal Usability Consultant Apogee Usability Asia Ltd www.apogeehk.com 'Usability in Asia' The Usability Kit - http://www.theusabilitykit.com -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Rony Philip Sent: Friday, 2 November 2007 7:47 PM To: Juan Ruiz Cc: [EMAIL PROTECTED] Subject: Re: [IxDA Discuss] frustation meter The simplest way is to show the users a set of emot-icons e.g. *:)* (happy), *:| *(neutral), *:( *(sad), *:s *(yucks!, bad), *:p *(oops!, confusing), etc. Ofcourse this has to graphically treated (try yahoo or msn icons). Once the user completes a task, he/she can circle/tick the appropriate task i mmediately . Using video recording and later analyzing their facial expressions during their tasks is the best and safest method. Keep in mind the 'Think Aloud' approach. But one needs to understand a bit of human physcology/ emotions to factually capture the data. Oh, it can be tiresome too. cheers, Rony Philip Associate Manager, User Experience Group Accenture On 11/2/07, Juan Ruiz <[EMAIL PROTECTED]> wrote: > > > For clarity, could you tell us whether you're looking for something > that provides feedback in real time the way, say, a lie-detector might > work? > > > > Yes, I'm looking for something in real time, rather than asking the > user at the end of the test what they thought of the application. As > Robert H said, once users understood the process, they might change > their ratings. > > > > I'm looking for a tool, (no idea of how it could be design, or if it > exists) that will measure the frustration of the user while he > interacts with the application. It could be that we either manually > input the data, or somehow the tool is able to measure the frustration > (probably this is asking for too much, and it shouldn't be like a lie > detector, too many cables, it will scare the user). > > > > I do think that manually inputting the data is more feasible, for > example, a plus / minus button to increase / decrease the frustration? > > > > Are there any tools in the market? > > Have you tried to collect this type of data in real time? > > > > -Juan > > ________________________________________________________________ > *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in > Savannah, GA, USA Register today: http://interaction08.ixda.org/ > > ________________________________________________________________ > Welcome to the Interaction Design Association (IxDA)! > To post to this list ....... [EMAIL PROTECTED] Unsubscribe > ................ http://gamma.ixda.org/unsubscribe List Guidelines > ............ http://gamma.ixda.org/guidelines List Help > .................. http://gamma.ixda.org/help > ________________________________________________________________ *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://gamma.ixda.org/unsubscribe List Guidelines ............ http://gamma.ixda.org/guidelines List Help .................. http://gamma.ixda.org/help ________________________________________________________________ *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://gamma.ixda.org/unsubscribe List Guidelines ............ http://gamma.ixda.org/guidelines List Help .................. http://gamma.ixda.org/help
