Good points, perhaps we could start another thread on what makes Personas actually useful? I agree that the artifact alone, especially if it is cute, has distractor information.
One of the real values I think is that the different personas represent ways in which a user approaches a product or service from a fundamentally different perspective, experience level and or motivation. So for example in a data mining application, .a system administrator who might set up queries for others to use will need different things from a UI than an analyst who uses the product every day. Both of those users will have a fundamentally different experience, motivation and perspective for the information from a CEO who may look at a dashboard view many times during the day to make imporatant decisions. Knowing all of these perspectives in detail would prevent SQL commands from the UI except in places where Admins need them, etc. (I saw this happen on a real product once) So in addition to the communication value, there can be real design criteria that emerge from detailed personas and the use cases that are different under each one. Ron www.designperspectives.com ________________________________________________________________ *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
