Christopher,

Another classic - and typical issue.  So how do we get the message across to
the people responsible???

On Tue, Jul 21, 2009 at 1:39 PM, Christopher Monnier <monn0...@umn.edu>wrote:

> Here's an example from Minneapolis where the two terminals at MSP
> airport (as well as the signs directing freeway traffic to the
> airport) are being relabeled (at tremendous cost) because the current
> labels are uninformative.  Currently the airport's two terminals are
> labeled "Lindberg" and "Humphrey," but those names don't mean
> anything to most travelers.  So the terminals are being relabeled as
> "Terminal 1" and "Terminal 2," respectively.  Additionally, the
> signs will indicate which airlines are associated with which
> terminal.
>
> Some up-front usability testing would have revealed the hubris of
> using cryptic terminal labels when it would have been cheap to make
> changes and could have saved the airport and whoever's paying for
> the freeway signs a lot of money.
>
>
> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
> Posted from the new ixda.org
> http://www.ixda.org/discuss?post=43897
>
>
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