Free copy of PDF available here:
http://www.jeanweber.com/newsite/wp-content/uploads/ITHH_Ebook.pdf

On Thu, Dec 17, 2015 at 7:14 PM, Jean Weber <jeanwe...@gmail.com> wrote:
> I'll send you a PDF. My book is more than personal opinion, being based on
> research by numerous people over many years. It has been used in technical
> writing courses and may still be in use, although it is out of print. --Jean
>
> On Thursday, December 17, 2015, Lera <lera.goncha...@gmail.com> wrote:
>>
>> Hi Jean Weber,
>>
>> В письме от 17 декабря 2015 15:10:40 пользователь Jean Weber написал:
>> > I disagree, and in fact I wrote a book on the topic (Is the Help
>> > Helpful).
>> I will read your book, if I can find it in free access. I am always happy
>> to
>> learn something new. But during about 20 years of developing and support
>> of
>> programs I have got a habit to believe and focus on standards rather than
>> on
>> personal opinion.
>>
>> > For Help to be helpful, it often should not be purely
>> > functional but also task-oriented description of what the user can or
>> > should do to achieve a goal or complete a task.
>> Yes, it is normaly. But it don't contain phrases such as "you can..."  or
>> "allows you to do". Writing tips in the Help is most difficult, because it
>> is
>> difficult to kipe a good style and show all possibilities.
>>
>> Best regards,
>> Lera

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