HI All,
What do they say in the song, "No one does it better". Thank you
Elecraft, this is why so many of us are rabidly happy about your product.
It helps to have hams running the company which engineers ham radio only.
73 Doug EI2CN
-----Original Message-----
From: elecraft-boun...@mailman.qth.net
[mailto:elecraft-boun...@mailman.qth.net] On Behalf Of Tony Estep
Sent: 07 May 2012 22:42
To: Elecraft
Subject: Re: [Elecraft] K3 AGC improvements (MCU rev 4.50 / DSP 2.74)
On Mon, May 7, 2012 at 3:56 PM, Dave Hachadorian <k...@arrl.net> wrote:
> ....Thanks for working on this issue!
>
=========
This is a real-life example of a terrific attitude toward customer
satisfaction. When this issue was first raised, the company could have been
defensive and simply asserted that there was no problem -- those of us who
have been doing this for a while can easily think of nearly identical
situations wherein other ham manufacturers have done exactly that. Indeed,
there were comments on this reflector offhandedly dismissing the queries
about "signal mush." But not from the design team; they took it to heart
and dug through the problem with a serious desire to replicate it if
possible, and to figure out the source and attack it. And did it right in
the middle of the big production crunch with the KX3, and with no specific
financial payoff in mind. The payoff is in knowing that no stone has been
left unturned to make the K3 the best DX/contest machine it can be, and
that the hams who appreciate that will spread the word.
Tony KT0NY
--
http://www.isb.edu/faculty/facultydir.aspx?ddlFaculty=352
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