On Mon, 2009-10-12 at 04:39 -0400, Paul Smith wrote: > On Mon, 2009-10-12 at 01:57 -0430, Patrick O'Callaghan wrote: > > On Mon, 2009-10-12 at 00:48 -0400, Paul Smith wrote: > > > Most importantly, you MUST always describe your environment > > > completely: > > > for Evo in particular this means what type of email are you reading? > > > Local spool? POP/POP3? IMAP? Exchange using the old > > > evolution-exchange backend? Exchange using the new evolution-mapi > > > backend? What is your mail store: standard/maildir/etc.? Do you > > > attach > > > to any special calendar, or do you just use local calendars? Have you > > > configured an LDAP server for contacts, or just local contacts? Any > > > special plugins you've installed? Are your mail folders unusually > > > large? Do you have lots of filters or complex filters? > > > > We don't want to scare people off Paul :-) Judging by the balance of > > problems discussed on this list, I'd say the absolutely essential info > > is the Evo version and distro, and the type of mailstore (local, POP, > > IMAP, Exchange etc.) because if you don't mention it, it's the first > > thing anyone is going to ask. > > > > For the rest, use your judgment (e.g. if you have problems with > > contacts, explain how you have them configured, ditto with filters > > etc.). > > Normally true, but if you have completely unexplained hangs, as the OP > seemed to have, it could also be something else: if you use LDAP maybe > it's a problem connecting to your LDAP server; if you use google > calendars or webdav or something maybe it's a problem connecting to that > to get calendar updates. It might be some weird spam filter issue. > Etc.
In this case that's right. In fact now that I've had some sleep I'd recommend the OP to take a look at https://bugzilla.gnome.org/show_bug.cgi?id=570438 since it's an LDAP-related problem I reported in February which Srini gave me a lot of help with (hint: turn off spam address checking on slow remote LDAP servers) > More information is never a bad thing. That's true of course, but we're talking about info you MUST provide in a bug report (your words). poc _______________________________________________ Evolution-list mailing list Evolution-list@gnome.org http://mail.gnome.org/mailman/listinfo/evolution-list
