Does the one that is seeing the delay have many rules defined?  That can
effect the processing time also.

-----Original Message-----
From: bounce-51188980-3713...@intm-dl.sparklist.com
[mailto:bounce-51188980-3713...@intm-dl.sparklist.com] On Behalf Of
Jean-Paul Natola
Sent: Wednesday, February 18, 2009 3:20 PM
To: Exchange Discussions
Subject: RE: Delay in receiving

All machines in the office are in cached mode- as I mentioned there are
only 30 workstations in here-

I have never tweaked any of the machines settings in regards to that

-----Original Message-----
From: bounce-51188886-611...@intm-dl.sparklist.com
[mailto:bounce-51188886-611...@intm-dl.sparklist.com] On Behalf Of Brett
Fernicola
Sent: Wednesday, February 18, 2009 3:11 PM
To: Exchange Discussions
Subject: RE: Delay in receiving


Cache Mode or Non Cache Mode, I would need to know for both users you
are comparing.  

By default I believe Outlook 2003 has something like a built in 30
second delay when using Cached Mode.  This is on purpose so that the
Outlook client is not pounding away on the exchange server obsessively
looking for new emails.  So sometimes emails may take 30 seconds to show
up other times it may seem almost instant, again this is normal for
cached mode.  You can also tweak these parameters to be more aggressive.

Happy Hunting...

Check out this site for more info:

http://www.messagingtalk.org/content/412.html



Notes from Site:

Best Practices:

Cached Exchange Mode synchronization timing: To provide a good balance
between usability and network efficiency, the timing of synchronization
communications between Outlook 2003 and Exchange Server 2003 has been
optimized by using synchronization timers.

You can change these synchronization timer values by creating and by
modifying the following registry keys and values under the
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\11.0\Outlook\Cached
Mode registry key:

   1. Upload=dword:0000000f (default is 15 seconds).
   2. Download=dword:0000001e (default is 30 seconds)
   3. Maximum=dword:0000003c (default is 60 seconds)

The following features depends on network access and hence it can cause
delays in Outlook (Cached mode) unless users have fast connections to
Exchange data, so it is sugessted to limit those usage.

   1. Delegate access (Accessing of e-mail by delegates )
   2. Opening another user's calendar or folder
   3. Using a public folder that has not been cached   

It is also recommended that you disable or do not implement the
following features or combination of features if you deploy Cached
Exchange Mode:

   1. Instant Messaging integration
   2. The toast alert feature together with digital signatures on e-mail
messages
   3. Multiple Address Book containers

In a typical scenario, the Address Book contains the Global Address List
and the Contacts folders. Some organizations configure subsets of the
Global Address List. These subset address books are displayed in the
Address Book. These subset address books can also be included in the
list that defines the search order for address books. If subset address
books are included in the search order list, Outlook 2003 may require
access to the network to check these address books every time that a
name in an e-mail message is resolved.

Outlook 2003 add-ins: Remove Third-party add-ins if any. Sometimes
third-party add-ins interfere with Outlook and cause performance issues.

Fine tune the Client-side rules such as:

   1. Remove any unnecessary client-side rules.  
   2. Click the Stop processing more rules option in the Rules Wizard.





-----Original Message-----
From: bounce-51188663-3785...@intm-dl.sparklist.com
[mailto:bounce-51188663-3785...@intm-dl.sparklist.com] On Behalf Of
Jean-Paul Natola
Sent: Wednesday, February 18, 2009 2:50 PM
To: Exchange Discussions
Subject: Delay in receiving

We have a user- outlook 2003 sp2  exchange 2003-

She has about a 45 second delay when receiving emails from anyone in the
office- we first attributed it to her slower than molasses pc- but today
I gave her a new pc and she still experiences those delays and we are
only 30 people in the office- 

We did a test with her cubicle neighbor , when she sent it , it popped
up right away at her neighbors machine - when her neighbor sent it, it
took about 46 seconds to show up in her outlook

Any thoughts?





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