Check and make sure the username matches the email address. I have had it happen where the email address was different than the username and it get washed out. Use the mailbox name on the web page and the network credentials on the logon screen.
-----Original Message----- From: Theresa Hadden-Martinez [mailto:[EMAIL PROTECTED]] Sent: Tuesday, December 11, 2001 11:41 AM To: MS-Exchange Admin Issues Subject: OWA Access I have a single user that cannot log into OWA. When she enters her username and password, the connection is refused. The event is logged as bad username or password. The same username/password can log into a workstation and open Outlook without any problems. Other users can log in via OWA without a problem. ENVIRONMENT: Exchange 5.5, SP3, SBS 4.5, SP 6a, post SP6 rollup Any suggestions would be greatly appreciated. Theresa Hadden-Martinez MCSE, MCT, LCP [EMAIL PROTECTED] List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm