Check and make sure the username matches the email address. I have had it
happen where the email address was different than the username and it get
washed out. Use the mailbox name on the web page and the network credentials
on the logon screen.

-----Original Message-----
From: Theresa Hadden-Martinez [mailto:[EMAIL PROTECTED]] 
Sent: Tuesday, December 11, 2001 11:41 AM
To: MS-Exchange Admin Issues
Subject: OWA Access


I have a single user that cannot log into OWA. When she enters her username
and password, the connection is refused. The event is logged as bad username
or password. The same username/password can log into a workstation and open
Outlook without any problems. Other users can log in via OWA without a
problem.

ENVIRONMENT: Exchange 5.5, SP3, SBS 4.5, SP 6a, post SP6 rollup

Any suggestions would be greatly appreciated.

Theresa Hadden-Martinez
MCSE, MCT, LCP  
[EMAIL PROTECTED]


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