On 7/16/04, Marcin Wichary wrote:
>
>I would disagree here... Since I started with dial-up in 1997 I always 
>got the exact maximum speed as given in the contract (that's why I 
>commented on this, maybe I should've been more specific). Right now I 
>have promised half a megabit from my DSL modem, and I indeed can get 
>60something KBps. When I was working for an ISP company earlier, we 
>learnt the lesson very quickly and ALWAYS informed customers about the 
>realistic speeds they would get from a given connection... otherwise 
>things got rather nasty rather quick.

Maybe in your country, but it appears companies in the U.S. love to put 
some 'weasel words' (like 'up to...') in their descriptions, and figure 
that's enough to ward off any lawsuits (maybe their legal depts. told 
them?). 

I've had troubles with SBC/Yahoo, especially over the past several months 
(have been with them since Oct. 2003) where the connection is flaky. For 
example, Internet Connect will say the connection was terminated for lack 
of activity, when I'm not actively browsing or sending email or 
downloading. Or, I'll try to send an email out (with Internet Connect's 
window open to watch the activity) and I see the initial (contact/request 
to the ISP's mail server?) sent out and apparently acknowledged, and then 
the connection just sits... until it times out. And on downloads I have 
seen the rate fluctuate - a lot! (even down to single digit Meg. rates)

So your experience may be satisfactory, but not everyone else's has been. 
Part of the reason I am NOT guaranteeing that I will stay with SBC/Yahoo 
when my initial agreement runs out in Oct. 2004.

YMMV.

Jim Rohde

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