On 10/06/2018 13:30, Alan Milewczyk wrote:
On 10/06/2018 12:28, MacFH - C E Macfarlane wrote:
On 10/06/2018 05:52, Alan Milewczyk wrote:
On 10/06/2018 01:13, MacFH - C E Macfarlane wrote:
Hi,
Anyone else having difficulty in downloading Ray Mears - Bushcraft
- 4 Africa Camp, which, despite what it claims here ...
https://www.bbc.co.uk/programmes/p009qzch
... was actually broadcast Fri 8/6?
Well, that's as may be, but it also says "Sorry, this episode is not
currently available", which is why you and I haven't been able to
download it.
But, although I haven't seen the programme - if at all, at least
not for enough time to have forgotten it - I suspect there is
nothing in its content that would cause a *decision* to be made that
it should not to be available and if that were so I think the date
would be correct. The fact that the date is wrong suggests that this
is just another BBC oversight, like missing out episodes of repeated
series, and some being available in certain formats, but others not.
I have reported it to the BBC using the contact page
(https://www.bbc.co.uk/iplayer/help) saying that the previous three
programmes in the series were available and asking whether there was a
reason why this one wasn't, so we'll see what happens in the next few
days. Usually the BBC are very responsive to reports of this kind and
I've had a number of programmes made available or errors corrected as
a result of my contact.
Thanks Alan, probably not just from myself.
I confess I've rather given up on using the BBC's complaints/problems
procedures, because, at least in the matter of complaints, they always
find an excuse to ignore the complaint. I've complained about bias in
the reporting of pensions in the news, I've complained about bias in the
reporting of university student intake, I've complained about presenters
talking over the music that they're supposed to be presenting to us,
etc, etc. Every single complaint, no matter how well founded and
clearly described, has been brushed aside with a patronising "we know
best" sort of response, often one that makes it clear that the
respondent was too dense to really understood the nature and importance
of the complaint.
Added to which, they've made the complaints procedure an unergonomic
obstacle course that takes the patience of Job to navigate successfully,
particularly on a slow internet connection such as we have out here in
the wilds of Sutherland.
Thanks again, and regards
C E Macfarlane
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