Thanks Leonard for taking the time to reply.  I'll see what I can uncover.
-robert.

On Dec 30, 2009, at 6:11 AM, Leonard Rosenthol wrote:

> If the company's print center is doing font substitution on an embedded font, 
> they are using some VERY BAD software as doing so is breaking a MAJOR rule of 
> the PDF format!  You need to tell them so and get them to fix their problem - 
> it's them, not you!  
> 
> Leonard Rosenthol
> PDF Standards Architect
> Adobe Systems
> 
> -----Original Message-----
> From: Robert Morse [mailto:[email protected]] 
> Sent: Wednesday, December 30, 2009 3:27 AM
> To: Post all your questions about iText here
> Subject: [iText-questions] Somewhat off topic embedded font question
> 
> Hello,
> I'm using iText via JBoss Seam 2.2.0.GA to create documents for a large 
> insurance company.  Everything works perfectly, and my thanks to the authors! 
>  Several of the documents use an OCRA Extended font.   They display correctly 
> on displays, and if I print them to something like a Xerox Phaser printer, 
> everything is fine.   When I look at the file using Adobe Acrobat, and select 
> the PDF Optimizer, it indicates that the document has the OCRA font embedded, 
> which is correct.   If I remove the OCRA font from my local system, the 
> document still displays properly.   So far so good.    When I send the 
> document to the company's print center (Xerox continuous feed printers), the 
> OCRA font gets substituted with something else.   Again, sorry for the off 
> topic question, but any ideas what could cause this?   The Xerox guys said 
> they could install Postscript 3 on the printers.  Could that be the issue?
> 
> 
> 
> The human mind is an iterative processor, it never does anything right the 
> first time.  What it does well is to make improvements on every iteration 
> (deMarco)
> 
> 
> 
> 
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The human mind is an iterative processor, it never does anything right the 
first time.  What it does well is to make improvements on every iteration 
(deMarco)




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