Hi David, I'm sure you know this, but....Move the messages out of the Outbox, & save them outside of WLM, like in the My Documents folder just in case he may need them for something. Now, see how WLM works. ----- Original Message ----- From: David Whitehead To: jaws-users-list@jaws-users.com Sent: Friday, December 15, 2017 9:07 AM Subject: Re: [JAWS-Users] unhide wlm toolbar
hello; well, I did take a look at Tom's computer, using WLM, the view was messed up, I did fix the view, everything was working, however, he seems to be having the issue again. I believe one of the issues is, perhaps one of his accounts is not working properly, hense, when an error comes up, there's nothing he can do with the keyboard to get into the file menu. if I do connect to his computer again, I will look for the accounts. in one account there were many messages sitting in the outbox, obviously, there's issue with that account. we'll see what happen's. -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of David Bailes Sent: Friday, December 15, 2017 11:49 AM To: Jaws Users <jaws-users-list@jaws-users.com> Subject: Re: [JAWS-Users] unhide wlm toolbar wlm is no longer supported by microsoft, and so you can't download wlm from the microsoft website any more. You probably can from other places, but you would have to be careful where you downloaded it from. However, you might be able to repair it. I'm not sure how accessible this will be for your version of windows essentials, you might need sighted help to be able to do it. I've got Windows essentials (which includes windows live mail) 2012 installed. If I got to programs and features, select windows essentials 2012, open its context menu and choose uninstall/change, then a dialog opens which contains a button for repairing windows essentials. Incidentally, the entry for windows essentials in programs in features will tell you which version you are using. David. original message: nothing seems to work, so do you think if I uninstalled wlm, and downloaded it again would help? For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
