Miriam, Word & Excel documents will always arrive in protected mode as an attachment to an email. If you have used this file before & is now showing as protected then that is another of those great cosmic mysteries about computers as to what caused it. At any rate, ALT- F, + I + E will remove the protection.
> -----Original Message----- > From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On > Behalf Of Miriam Vieni > Sent: Wednesday, April 18, 2018 1:11 PM > To: jaws-users-list@jaws-users.com > Subject: [JAWS-Users] word 2016 protected mode > > I have Windows 7, IE 11 on a 64 bit computer. I just opened an existing word > document that I want to alter. Jaws says I'm in protected view mode. I can > read the document, but I can't write anything. Windows offered to send an > error message to Microsoft and I accepted the offer. I guess I'll now reboot > the computer and hope the problem is solved. But if not, can someone > please > explain in detail for this elderly unsavvy tech person, what to do? > > Miriam > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/