>From within the United States, you can now call VFO/FS for tech support >tollfree at 800-444-4443. I don't know if it's also true for Canada.
-----Original Message----- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of David Whitehead Sent: Tuesday, April 24, 2018 7:39 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Microsoft Level 2 good morning; I would definitely contact freedom scientific regarding this issue. you can email them using the following email address; supp...@freedomscientific.com or, you can give them a call; 727-803-8600 -----Original Message----- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Monday, April 23, 2018 9:37 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Microsoft Level 2 Well George, Here's my latest report. I was looking at my to Miriam folder this evening with Magic and its voice, and I noted that BARD sent me an email that The New Yorker had arrived and was inserted into my wish list. So, in order to download it, I turned on Jaws 18, downloaded the magazine, and transferred it to an SD card for my VR Stream. While Jaws was still running, I went back to my to Miriam folder in Outlook, and had no problem looking through the list of emails and reading some of them. I then sent a second article to the blind democracy list and this time, the auto complete worked beautifully. The first time, I had to copy the blind democracy address from a document where I've stored it because the auto complete wouldn't work. I was sure that if I moved from the to Miriam folder to the inbox while jaws is running, Outlook would crash. However, here I am, responding to your email which, with all the other emails from lists, is in the inbox. Outlook didn't crash. Jaws is fine. I'm sure the problem isn't solved. That article that I sent to the blind democracy list got there, but another copy was sitting around and refusing to leave or explain why it was there. Eventually some buttons appeared and I tried pressing them and one of them made the extra copy disappear. I'll stop while I'm ahead and wonder what tomorrow will bring. Miriam -----Original Message----- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of George Martinez Sr Sent: Monday, April 23, 2018 7:30 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Microsoft Level 2 Miriam, That is very interesting, a conflict between Office 365 & JAWS. It happens often but never heard of it like this with Outlook. As soon as I moved from MAGic and JAWS18 to Fusion I have a very disturbing issue with my QuickBooks. I believe this is definitely an issue with JAWS because my sighted son makes QuickBooks work fine without JAWS18. One of these days when fixing one issue or another the VFO team will make a change and one or both of our issues will suddenly go away FROWN George A. Martinez, CPA 12231 N. 50th Ave. Glendale, AZ 85304 O-602.368.8854 F-1-888.822.0282 C-602.368.5424 "He who loses money, loses much; He who loses a friend, loses much more; He who loses faith, loses all." Eleanor Roosevelt -----Original Message----- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Monday, April 23, 2018 4:12 PM To: jaws users list <jaws-users-list@jaws-users.com> Subject: [JAWS-Users] Microsoft Level 2 In case anyone is interested, the Microsoft Level 2 Disabilities tech guy was unable to solve my Outlook 2016 problem. I am able to write this email because Jaws is turned off and I'm using the Magic voice. This allows me to move from the inbox to the to Miriam folder and to move through the list of emails and open and read them. However, although he emptied out the auto reply and told me how to get it to function properly, his directions don't work consistently. They worked for this email, I think. We'll see if it gets to the correct place. The directions did not work for my blind democracy list. The incorrect address was placed in the to field, no matter what I did. The tech thinks there's a conflict between Jaws and Outlook 2016, something about the Jaws driver. He's sending the problem up to Level three. Meanwhile, I'm receiving some messages in duplicate. Yesterday, David worked with me for hours to try to fix things, and he was unable to do so. The new account that he set up in Optimum, apparently wouldn't work because today, with Microsoft, I had to go back to the password for the original account. I am so grateful for all David's time and patience. I know that I will need him again to tidy things up if Microsoft can actually get Outlook to work with Jaws. I would appreciate step by step directions for putting back my permanent blind copy field, but pehaps, I'll need to wait to do that until Jaws is working again. There are things that the Magic voice can't do. Miriam For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
