I have something similar happen when I start my PC. Sometimes WLM in my window seven freezes and does not respond and jaws stops until several minutes happen.

-----Original Message----- From: Trish Ebel
Sent: Tuesday, May 20, 2014 6:00 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] jaws unknown file/ microsoft no responding

hi
Thank you, great idea!
----- Original Message ----- From: "TheHangMan" <jorgethehang...@gmail.com>
To: <jaws-users-list@jaws-users.com>
Sent: Tuesday, May 20, 2014 6:04 PM
Subject: Re: [JAWS-Users] jaws unknown file/ microsoft no responding


Hi,

Call Microsoft Accessibility, you have to 11:30 pm today because they leave
a 12 pm.
Their phone number is:
1-800-936-5900

HTH,
Jorge
-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Trish Ebel
Sent: Tuesday, May 20, 2014 4:47 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] jaws unknown file/ microsoft no responding

help someone!
On my fairly new lap top for some reason this afternoon, I turn on my
computer and jaws is working fine.  I then go to the desk top and enter on
outlook 2010 and for a few seconds jaws is talking.  Then it says jaws
unknown file, then it will tell me that Microsoft is not responding.. Then
jaws stops all together, if I close outlook jaws will begin speaking again.

Anyone have any hints on what is going on what I should do?

Trisha
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Holger Fiallo

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