Neil,
Well, if I remember:
SMTP is 465

The POP is 995 for outlook express on  XP.
That's why you cannot send or receive mail.

I don't knowt, if outlook 2013 will work on XP, but it works great on wind7.

                                                Jorge

-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Neil Towery 
Sent: Sunday, October 04, 2015 3:32 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS, Outlook Express, Outlook

 Cannot send or receive. Not sure about the error message and what it says.
I think she has an XP machine. 
 Hopefully, The MS help desk will help her switch to Outlook or WLM. 
Neil 
 

-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Mike B.
Sent: Sunday, October 04, 2015 2:04 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS, Outlook Express, Outlook

Hi Neil,

What happens when she tries to send or receive mail?  Does she get an error
message?  If so, what is it?  Also, what operating system is she running? 
To my knowledge, the Microsoft Accessibility people won't help with Outlook
Express since it's not supported / used by Microsoft any more.
Take care.
Mike
This email was sent from my, iBarstool.  Go Dodgers!

----- Original Message -----
From: Neil Towery
To: jaws-users-list@jaws-users.com
Sent: Sunday, October 04, 2015 9:28 AM
Subject: Re: [JAWS-Users] JAWS, Outlook Express, Outlook


Thanks for the suggestion. Did not know Outlook Express could be
re-installed.
Neil


-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Tim Ford
Sent: Saturday, October 03, 2015 2:12 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS, Outlook Express, Outlook

Hi Neil,

I suggest instead doing a reinstall of Outlook Express, which is nice and
simple with JAWS, and if it had been working okay for her, why switch?  I
would have her contact the Microsoft disability services office.  They can
remote in to her computer and just handle all this.  In closing, I suspect
her contacts and data should all still be there, that it is just the
software that is messed up.

Tim Ford


-----Original Message-----
From: Neil Towery
Sent: Saturday, October 03, 2015 10:58 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] JAWS, Outlook Express, Outlook

Hello Gang:

A friend of mine has been using outlook express, which has become unusable
on her computer. Can neither send nor receive e-mails. Everything else seems
to be working on her computer. Internet connection is fine, and she uses
Frontier.

Will going to Outlook 2010 solve her problem? Secondly, will she be able to
import her contacts, and import all of the outlook express e-mails?

Can the Microsoft accessibility Help Desk assist her in that importing
effort?

Neil



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