Hi Neil, If she's running XP Microsoft Accessibility will not help her, to the best of my knowledge, because XP is not being supported anymore. If we knew what error message she's getting, it would go a long ways in trying to figure out how to fix the program. Take care. Mike This email was sent from my, iBarstool. Go Dodgers!
----- Original Message ----- From: Neil Towery To: jaws-users-list@jaws-users.com Sent: Sunday, October 04, 2015 12:32 PM Subject: Re: [JAWS-Users] JAWS, Outlook Express, Outlook Cannot send or receive. Not sure about the error message and what it says. I think she has an XP machine. Hopefully, The MS help desk will help her switch to Outlook or WLM. Neil -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Mike B. Sent: Sunday, October 04, 2015 2:04 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] JAWS, Outlook Express, Outlook Hi Neil, What happens when she tries to send or receive mail? Does she get an error message? If so, what is it? Also, what operating system is she running? To my knowledge, the Microsoft Accessibility people won't help with Outlook Express since it's not supported / used by Microsoft any more. Take care. Mike This email was sent from my, iBarstool. Go Dodgers! ----- Original Message ----- From: Neil Towery To: jaws-users-list@jaws-users.com Sent: Sunday, October 04, 2015 9:28 AM Subject: Re: [JAWS-Users] JAWS, Outlook Express, Outlook Thanks for the suggestion. Did not know Outlook Express could be re-installed. Neil -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Tim Ford Sent: Saturday, October 03, 2015 2:12 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] JAWS, Outlook Express, Outlook Hi Neil, I suggest instead doing a reinstall of Outlook Express, which is nice and simple with JAWS, and if it had been working okay for her, why switch? I would have her contact the Microsoft disability services office. They can remote in to her computer and just handle all this. In closing, I suspect her contacts and data should all still be there, that it is just the software that is messed up. Tim Ford -----Original Message----- From: Neil Towery Sent: Saturday, October 03, 2015 10:58 AM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] JAWS, Outlook Express, Outlook Hello Gang: A friend of mine has been using outlook express, which has become unusable on her computer. Can neither send nor receive e-mails. Everything else seems to be working on her computer. Internet connection is fine, and she uses Frontier. Will going to Outlook 2010 solve her problem? Secondly, will she be able to import her contacts, and import all of the outlook express e-mails? Can the Microsoft accessibility Help Desk assist her in that importing effort? Neil For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/