With Legacy closed, go to the Legacy folder on your hard drive. Delete the Legacy3.dbm file.
In each folder where you have stored your pictures that are linked to the Legacy file, you'll find a PicList.dbm file. Those need to be deleted also. Then reinstall the latest build of Legacy. Make sure that you have all other programs shut down and your anti-virus software disabled. If that doesn't help, contact us at supp...@legacyfamilytree.com and we'll work with you on solving this. Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. --------Original Message------------- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of William H. Boswell Sent: Saturday, September 12, 2009 9:57 AM To: LegacyUserGroup@legacyfamilytree.com Subject: RE: [LegacyUG] Legacy Crashed Three Times and Lost Everything I Just Inputted That's all I'm getting is error messages then it closes. I managed to save one before it closed: Error opening Picture Information work file. Error 3024: Could not find file 'e:\Temp\LG~0.dbm'. Would you like to TRY IT AGAIN? There was also a file with a DBM extension that was saved in the folder where it deleted the image file, but when I went to locate it again it was gone. All of my exhibits are set at read only so why is Legacy deleting them? This is a similar problem I had with FTM 2008. I wonder what else got deleted. I removed the Legacy program from my computer and may try reinstalling it again later. I do have several backups from yesterday and one from today (overwritten a few times because I stopped adding time to the backup--my mistake now), but I've spent nearly six hours today fixing the images and don't want to use a possibly corrupt backup. I think because the images were all attached in the GEDCOM from TMG to Legacy, this might have caused the problem. Because there's way too much work involved in cleaning up this file, it would be better to import a new GEDCOM without image links since I have to do the relinking thing over anyway. Unfortunately, it also means everything I have changed in the lists will also have to be redone. Bill Boswell -----Original Message----- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com]on Behalf Of Sherry/Support Sent: Saturday, September 12, 2009 12:30 PM To: LegacyUserGroup@legacyfamilytree.com Subject: RE: [LegacyUG] Legacy Crashed Three Times and Lost Everything I Just Inputted Are you getting any error messages? Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. --------Original Message------------- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of William H. Boswell Sent: Saturday, September 12, 2009 9:16 AM To: Legacy Family Tree List Subject: [LegacyUG] Legacy Crashed Three Times and Lost Everything I Just Inputted Legacy may be going the way FTM is--gone. I was trying to relink an image and it crashed deleting my original image file. When I try to go back in and continue where I left off, it crashes again. I'm not bothering with this anymore. It's too much work and if I can't get past the crashes I'm just wasting my time. Fed up with genealogy programs. Bill Boswell Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
