I am having difficulty deleting MyHeritage from my computer. I found its
folder on my C drive within another folder named “Program Files (x86)”. When
I right-click then click delete, a pop-up message says “The action can’t be
completed because the folder or a file in it is open in another program”.
All my other programs were however closed. Could the problem be that Legacy
keeps a connection to MyHeritage in order to conduct the background website
searches on family trees? I cannot think of any other program that may be
using MyHeritage. It was previously pinned to the taskbar but not now. Any
help would be greatly appreciated.
My computer uses Windows 7. I have deleted MyHeritage on the “All Programs”
list but it cannot be deleted as noted above.
John
-----Original Message-----
From: Arnold Sprague
Sent: Tuesday, June 26, 2018 12:13 PM
To: Legacy User Group
Subject: Re: [LegacyUG] FW: Warning about MyHeritage / OFF LIST / Personal
Emails
Ward,
As we like to say, "It's confusing."
Here is part of the overhead in your message:
------> From: "Ward Walker" <wnkwal...@rogers.com>
To: "Legacy User Group" <legacyusergroup@legacyusers.com>
Date: Sat, 23 Jun 2018 15:23:11 -0400
X-Mailer: Microsoft Windows Live Mail 16.4.3528.331
Subject: Re: [LegacyUG] FW: Warning about
MyHeritage / OFF LIST / Personal Emails
------> Reply-To: Legacy User Group <legacyusergroup@legacyusers.com>
Sender: "LegacyUserGroup" <legacyusergroup-boun...@legacyusers.com>
When one replies, one expects, at least
I do, that the reply will go to the person/e-mail address in the FROM line.
However, the reply will actually go to
legacyusergroup@legacyusers.com, in the REPLY-TO line.
Please note: I've added ------> to make my message easier to read.
Arnold
At 01:23 PM 6/23/2018, you wrote:
Carrie, it looks to me like you received the e-mail off list. The rest of
us did not receive it. That’s why Arnold put “OFF LIST†in the
subject line. Did you mean e-mail addresses? I think that the sender’s
address has always appeared.
Ward
From: Carrie Pillow
Sent: Friday, June 22, 2018 4:11 PM
To: 'Legacy User Group' ; aspra...@gsb.uchicago.edu
Cc: supp...@legacyfamilytree.com
Subject: [LegacyUG] FW: Warning about MyHeritage / OFF LIST / Personal
Emails
Arnold
Ok I wasn’t really dissing Norton, but I have worked in IT for over 30
years , teaching accounting software and databases, rebuilding systems when
people have lost data dur to viruses.
Norton has it place and it kept vigilantly up to date can look after the
average home computer,
but in my experience when a virus has got past it, it hasn’t the ability
deal with it, and a much more robust package to deal with it,
I am a little concerned that personal emails are appearing on this list
though!!! Please see Highlighted below !!!!
Carrie
From: Arnold Sprague <aspra...@gsb.uchicago.edu>
Sent: 21 June 2018 15:40
To: Carrie Pillow <elkerlo...@outlook.com>
Subject: Re: [LegacyUG] Warning about MyHeritage / OFF LIST
OFF LIST
Carrie
In the future, when you bad mouth a program, I would like for you
to give us your creds and for you to support your statement about Norton.
I think that we deserve to know if you are giving us fake news.
Thank you,
Arnold
At 07:44 AM 6/21/2018, you wrote:
Content-Language: en-US
Content-Type: multipart/alternative;
boundary="_000_HE1PR03MB284397A2E04A64D677D75046CC760HE1PR03MB2843eurp_"
It can also be a virus on your own email account, using and old email on
your system as a back door.
I would suggest running a good anti-virus (Not Norton) in safe mode,
I would also amend you paypal password – on a different machhine and NEVER
allow you pc to remember a banking or payment passwork
You may be best taking it to be cleaned.
But this is off legacy topic, so ill leave it there
Regards
Carrie
From: LegacyUserGroup <legacyusergroup-boun...@legacyusers.com> On Behalf
Of Cathy Pinner
Sent: 21 June 2018 08:54
To: Legacy User Group <legacyusergroup@legacyusers.com>; Jennie Matheson
<jenniem...@gmail.com>
Subject: Re: [LegacyUG] Warning about MyHeritage
John,
Contact MyHeritage direct.
There are phone numbers and I think email is
supp...@myheritage.com
Others have had refunds on complaint. MyHeritage tends to renew
subscription without advance warning. Their support has improved though
seems to have some way to go.
On the other hand, as Jennie says, it may not have been MyHeritage.
Cathy
Jennie Matheson wrote:
John
Are you sure the email was definitely from MY Heritage not someone
spoofing their email. Sounds more like the later to me.
Jennie
On Thu, Jun 21, 2018 at 5:19 PM, < johnbernac...@iprimus.com.au
mailto:johnbernac...@iprimus.com.au%20%0b%3cmailto:johnbernac...@iprimus.com.au>>
wrote:
About an hour ago I received an update notice for MyHeritage
software. I clicked on the update to ensure that my computer was
protected with the latest patches. Very shortly afterward I
received an email confirming a subscription to My Heritage. I did
not want it. I did not see anything asking if I wanted a
subscription. It was paid via PayPal even though I had not touched
my PayPal account.
I had not used a MyHeritage subscription for a very long time
because I did not like MyHeritage. Their software was however
still on my computer. I was short of time and am not tech savvy so
I clicked on the software update to protect my computer from
“backdoorâ€Â cyber attacks. With hindsight, it was a bit odd
because
I do not recall ever receiving software update notices from
MyHeritage in the past.
I am disgusted with MyHeritage and fear that they will eventually
corrupt Millennia / Legacy. When I have time, I will try to delete
MyHeritage software from my computer.
Be warned!
John
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