On Thu, Nov 12, 2020 at 3:18 PM Marc Paré <m...@marcpare.com> wrote:
> Le 2020-11-12 à 09 h 28, Simon Phipps a écrit : > > On Wed, Nov 11, 2020 at 2:31 PM Mike Saunders < > > mike.saund...@documentfoundation.org> wrote: > > > >> I made this mock-up for a download page update (of course, the "Edition" > >> tagline is still open for discussion): > >> > >> > >> > https://blog.documentfoundation.org/wp-content/uploads/2020/11/download_page_concept.png > >> > >> But I think something like that would be good: segment users early on, > >> pushing businesses towards the ecosystem offerings, while making it > >> clear that the TDF version only has community support. But still giving > >> everyone the freedom to do what they choose. > >> > >> What do you think? > > > > Lovely work, as ever Mike! Thanks for doing it. > > > > The problem with both the "Community Edition" tag and the whole approach > > becomes much clearer with this illustration though. There is absolutely > no > > reason I and the two people I work with in my business should not use > this > > version, but the wording comes across as quite hostile to us. We are not > > (in this role) technology enthusiasts, early adopters or power users, but > > neither do we fit in the old-fashioned view of a "business user" arising > > from the old days when people worked in offices and had an IT department. > > > > We just want it to deal with the dinosaurs who don't operate purely > online > > like we do! We are never going to pay for a support contract, and as far > as > > I know there is no-one offering case-based paid support anyway. If we > loved > > the product we would probably want to make "gratitude" payments to > > developers occasionally. > > > > The description that would apply to our use is "Unsupported > > official edition", making clear there is absolutely no problem for us to > > use this download and that we can't expect any help beyond Googling it if > > we have problems. > > > > Cheers! > > > > Simon > > > Simon, I am a little concerned that we are starting to mix more and more > our open source project which is a non-profit/charitable entity and > enterprise. In Canada we have strict laws governing charitable entities > where one who has a conflict of interest is usually not able to "profit" > from any discussions at board level. Thus, in many discussion/decisions > at board level, anyone with conflict of interest must recuse themselves > from any discussions/decisions. As well, a charitable entity has to be > careful when getting involved in any kind of "for-profit" actions as > this may cause the revocation of the charitable status of the group. > > I am not sure of any other countries that may have similar laws/rules as > in Canada, but, the TDF and LibreOffice may want to be careful in how it > involves itself in "for-profit" ventures as it may have legal liability > issues for anyone participating or seeking to join the TDF board where > they may find themselves, as per their own native country laws on > charitable board rules. I am not sure, but even if the TDF is regulated > by German laws, that, should any liability issues arise against any TDF > board member from another country, there may arise a case where one > could apply the member's native country's charitable laws. > > There should be a clear separation of charitable from enterprise > involvement of both. > > Perhaps you could tell us if this should be considered before we start > getting the TDF/LibreOffice more involved in preparing any enterprise > marketing plans. We should be careful as to not put any of our board > members role on the board in any kind of jeopardy. > I'm unclear why you are addressing this to me? I am responding to the proposal to segment for business use (by saying much business use is in fact indistinguishable from personal use), not advocating it. We should not be using any terminology that would discourage a new user of the software. That's also why I very much dislike the term "Community Edition" as it is closely associated with the monetisation of software by an "open core" approach, something TDF has no time for. S. -- To unsubscribe e-mail to: marketing+unsubscr...@global.libreoffice.org Problems? https://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: https://wiki.documentfoundation.org/Netiquette List archive: https://listarchives.libreoffice.org/global/marketing/ Privacy Policy: https://www.documentfoundation.org/privacy
