> Try submitting a bug report to Microsoft. They want you to pay like > (US)$40 for the privilege. Contrast this with LO and other free software > projects, where one can log into a bug tracker, submit the report, and > hear back from the developers without even touching one's wallet or > keying in a credit card number. > > Yes, someone has to pay for development but simply submitting a bug > report shouldn't cost money on top of what one paid for the > (proprietary) software, which in theory is being sold/licensed per > "seat" primarily to cover the cost of support. > > In theory, yes, MS can plagiarize the bug tracker model LO uses. > Honestly, given it's already quite tedious and odious to deal with bugs > in MS software, I wish they would.
I would say that the main issue is that you cannot fix the bug yourself and that also means you cannot hire someone to fix it and it is not a matter of how easy it is to submit a bug report. MS Office is a nonfree software which users do not control.
Let's think of ways on how to emphasize that. The day Microsoft makes it easy to submit a bug report, it does not make it acceptable for me to use MS Office.
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