I'm not doing front-end products in my current role, but back in 2014, I opined 
thus after having attended MuseumNext:
http://www.vam.ac.uk/blog/digital-media/museumnext2014-apps-v-web
It's not especially enlightening :)

In short though, it epends on what your business aim is when making a customer 
product. Start with user stories and see what suits it best, I'd suggest. 
That should include staff users too if you consider strategic business 
intelligence gathering as part of the function of a digital service, as well as 
the front-end experience (which of course you should)

Andrew Lewis | Data and Insights Architect | Technology Solutions | Natural 
History Museum | Cromwell Road | London | SW7 5BD Tel:  020 7942 6134 | 
Email:andrew.le...@nhm.ac.uk 


-----Original Message-----
From: mcn-l-boun...@mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of Matt 
Morgan
Sent: 28 October 2016 19:04
To: mcn-l@mcn.edu
Subject: Re: [MCN-L] THoughts about App vs. Responsive Web site?

For this question, are you talking about on the visitor's own devices? 
Others may have data on this, where I just have opinions/experience, but

a) getting most people to use anything takes effort
b) getting anyone to install and use an app takes a LOT of effort.

If you're talking about the loaner devices, an app still makes certain things 
easier, especially related to offline, controls, screen real estate, that kind 
of thing. But if you have pervasive good connections and a staff that's more 
skilled in webapps, that could tip the balance in that direction. Also, for 
most of us, web dev still makes experimentation, deployment, and iteration 
easier.

--Matt

On 10/28/2016 12:56 PM, Sweeting III, Floyd wrote:
> Colleagues,
>
> Can you share your thoughts regarding the use of an App as opposed to using a 
> Responsive Web site as part of the visitor experience?
>
> Also how you feel about downloading content to personal devices rather than 
> just accessing live online?
>
> Thanks,
>
> Floyd Thomas Sweeting III
> Head, Technology & Digital Media
>
> THE FRICK COLLECTION
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