Tried those, failed.  Pulled data and rebuilt.  It was some nasty
stuff.  If she would have had to go to a tech and paid for it, it
would have been ugly.  :)

On Tue, Jul 21, 2009 at 12:20 PM, Gene
Giannamore<gene.giannam...@abideinternational.com> wrote:
> Sometimes, a tech cannot wipe (even though we always should be able to). 
> Because of that, we had to clean in 2 steps;
> 1) ubcd4win (installed and updated on a clean system), ran at least 1 cleaner 
> and 1 antivirus, plus manually checked the usual startup locations in the 
> registry
> 2) safe mode, installed spybot, antivir, ad-aware, etc., and ran those. Times 
> change, not sure which current ones can be installed in safe mode.
>
> Sometimes the bootcd cleaners will remove an infection that hooked into the 
> registry (win32 subsystem usually), and we would need to manually repair that 
> section of the registry (just use the clean computer to find the correct text 
> in the registry, or export and import).
> Worst part was having to tell customer windows install completely broken, 
> even after a repair install. Some things cannot be fixed. We would do about 
> 10 computer cleanings a day, between 3 techs (only had 7 locations we could 
> work at).
>
>
>
> Gene Giannamore
> Abide International Inc.
> Technical Support
> 561 1st Street West
> Sonoma,Ca.95476
> (707) 935-1577    Office
> (707) 935-9387    Fax
> (707) 766-4185    Cell
> gene.giannam...@abideinternational.com
> www.abideinternational.com
>
>
>
> -----Original Message-----
> From: Carl Houseman [mailto:c.house...@gmail.com]
> Sent: Tuesday, July 21, 2009 9:48 AM
> To: NT System Admin Issues
> Subject: RE: Searches being hijacked to show results from "search.pro"
>
> Nuke and pave is the way to go if you want full confidence that your
> personal info is secure.  No cleaning tool is 100% guaranteed to get
> everything, every time.
>
> Carl
>
> -----Original Message-----
> From: Steven Peck [mailto:sep...@gmail.com]
> Sent: Tuesday, July 21, 2009 12:35 PM
> To: NT System Admin Issues
> Subject: Re: Searches being hijacked to show results from "search.pro"
>
> Oh I wish I'd known about that link before I gave up and wiped a
> laptop (good friend of wife, I didn't have plans of course I'd be
> happy to help her out dear) Sunday.
>
> Nasty little piece of work would disable AV and lock me out of the
> file system path.  So I eventually just nuked the system and built it
> properly, probably for the best.
>
> Steven
>
> On Tue, Jul 21, 2009 at 8:31 AM, Alex
> Eckelberry<al...@sunbelt-software.com> wrote:
>> Or run the free VIPRE tools:
>>
>> http://live.sunbeltsoftware.com/
>> Or
>> http://www.vipreantivirus.com/
>>
>> All free.
>>
>>
>>
>> Also check your host file to see if it's been modified as well as your
> local
>> DNS settings...
>>
>>
>>
>> Alex
>>
>>
>> From: John Aldrich [mailto:jaldr...@blueridgecarpet.com]
>> Sent: Tuesday, July 21, 2009 10:26 AM
>> To: NT System Admin Issues
>> Subject: RE: Searches being hijacked to show results from "search.pro"
>>
>>
>>
>> I would also recommend scanning with a copy of MalwareBytes from
>> www.malwarebytes.com. It's a free anti-malware app that has found stuff
> that
>> our antivirus/anti-spyware app overlooked.
>>
>>
>> From: James Rankin [mailto:kz2...@googlemail.com]
>> Sent: Tuesday, July 21, 2009 10:03 AM
>> To: NT System Admin Issues
>> Subject: Re: Searches being hijacked to show results from "search.pro"
>>
>>
>>
>> Try HijackThis or similar. Looks like something has sneaked right under
> your
>> radar
>>
>> 2009/7/21 Bill Monicher <bmacd5...@gmail.com>
>>
>> Has anyone seen this before?
>>
>> When I do a search using Google or Yahoo, I'm presented with the usual
>> list of links matching the search terms.
>>
>> When I click on one, I am very briefly presented with a page with a
>> beige rectangle in the centre and an arrow.
>> The legends says "Skip this page" and "Your request is loading"
>> When it completes I am at www.search.pro, not the seach choice I wanted.
>>
>> I'm using Firefox.
>> AVG w/ all of the latest updates
>>
>> I looked in the usual places -- add-ons, extensions etc but to no avail.
>> The URL on the "redirect" page seems to change several time before it
>> shows the list of choices.
>> shopica.com is often there, tho I've seen others.
>> the URL of the destination is www.search.pro
>>
>> Has anyone seen this?
>> It appears new -- there is little on google about it, but then
>> searching on "search" or "pro" is hardly going to narrow the field
>> much.
>>
>> My surfing habits make this sort of thing very rare, so I've no idea
>> how I got it.  It has only shown up over the past week or so.
>>
>> --BM
>
>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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