You're welcome. nice weekend! Bruno
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Lars Jørgensen Sent: Thursday, June 26, 2008 4:11 PM To: 'User questions and discussions about OTRS.org' Subject: Re: [otrs] SystemMonitoring plugin with multiple nagios services Hi Bruno. It works! Thank you very much for your help. -- Lars > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On > Behalf Of Klaus Bruno > Sent: Tuesday, June 24, 2008 4:20 PM > To: User questions and discussions about OTRS.org > Subject: Re: [otrs] SystemMonitoring plugin with multiple > nagios services > > Hi Lars > > it does it by design. > If you look at the config options in SystemMonitoring > (Core::PostMaster) then you will see that the Key > CloseTicketRegExp is (hopefuly) set to OK|UP. These messages > are sent by Nagios if the problem is solved. > > Perhaps you dont have modified FromAddressRegExp yet to > identifiy your Nagios server? > > regards, > Bruno > > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On > Behalf Of Lars Jørgensen > Sent: Tuesday, June 24, 2008 3:19 PM > To: 'User questions and discussions about OTRS.org' > Subject: Re: [otrs] SystemMonitoring plugin with multiple > nagios services > > hi Klaus, > > > I have three nagios servers which genereates tickets in > > different queues based on the From and Body of the messages > and set X-OTRS-Queue and > > X-OTRS-CustomerNo > > Have you found a way to close tickets when Nagios sends > recovery notifications? > > > -- > Lars > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > =p://www.otrs.com/ > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > =p://www.otrs.com/ > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? =http://www.otrs.com/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
