Am 23.11.2015 um 09:19 schrieb Rose Dowson: > I want to move a new ticket to another queue, but this queue is > administrated by administrators only so the users can't see it. > There is anyone who knows a solution or have a script?
Give the user(s) the "move_into" permissions for the queue... Kind regards, Renee -- Perl / OTRS development: http://perl-services.de OTRS AddOn repository: http://opar.perl-services.de --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
