Amit; Ah, my apologies, I didn't realize it was a bug, I figured it was a configuration issue.
Thank you, Dominic L. Hilsbos, MBA, EIT, CSDA Director - Information Technology Perform Air International Inc. dhils...@performair.com 300 S. Hamilton Pl. Gilbert, AZ 85233 Phone: (480) 545-2850 Fax: (480) 610-3501 www.PerformAir.com -----Original Message----- From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Amit Khare Sent: Thursday, January 07, 2016 1:49 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] Undeliverable: OTRS Scheduler Daemon Cron: OTRSBusinessAvailabilityCheck Hi Dominic, That¹s a know bug and will have fix in the next patch release 5.6. (http://bugs.otrs.org/show_bug.cgi?id=11667) Amit Khare Network Engineer | CANARIE <http://canarie.ca/> | amit.kh...@canarie.ca | office: 613.943.5377 | mobile: 613.404.8696 | NOC: 613.944.5612 | @canarie_inc <http://twitter.com/canarie_inc> On 2016-01-07, 15:31, "otrs-boun...@otrs.org on behalf of dhils...@performair.com" <otrs-boun...@otrs.org on behalf of dhils...@performair.com> wrote: >All; > >I have OTRS 5 Free installed, and I've started configuring it, but I'm >getting something annoying. > >Several times per day it tries to send an email to root@localhost >through our email system, with the following Subject: OTRS Scheduler Daemon >Cron: >OTRSBusinessAvailabilityCheck. > >Since our system is mostly Microsoft Exchange, it doesn't know what to >do with it. > >I added the line recommended by reneeb on this forum: >http://forums.otterhub.org/viewtopic.php?t=30820 (i.e. delete >$Self->{"Daemon::SchedulerCronTaskManager::Task"}->{"OTRSBusinessAvaila >bil ityCheck"}; added to Kernel/Config.pm), but that hasn't changed the >situation. > >The emails don't appear every hour, but always shortly after 20 minutes >after the hour. > >Thank you, > >Dominic L. Hilsbos, MBA, CSDA >Director - Information Technology >Perform Air International Inc. >dhils...@performair.com >300 S. Hamilton Pl. >Gilbert, AZ 85233 >Phone: (480) 545-2850 >Fax: (480) 610-3501 >www.PerformAir.com > > > >--------------------------------------------------------------------- >OTRS mailing list: otrs - Webpage: http://otrs.org/ >Archive: http://lists.otrs.org/pipermail/otrs >To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
