Thank you. I look at the system log and the problem is that the incident state is invalid. Now I need to know where to change de incidente state, I didn't find them in General Catalog
2016-01-19 13:47 GMT-03:00 Diego Chacón <di...@gridshield.net>: > Admin Panel > System Log > > On Tue, Jan 19, 2016 at 10:46 AM, André Cavalcante <treba.an...@gmail.com> > wrote: > >> Alvaro, >> >> Where do I find the logs? >> >> 2016-01-18 20:08 GMT-03:00 Alvaro Cordero <alv...@gridshield.net>: >> >>> Look at the logs, you will see a detail on what failed in the CSV. >>> >>> Regards >>> >>> 2016-01-18 15:49 GMT-06:00 André Cavalcante <treba.an...@gmail.com>: >>> >>>> Hi there! >>>> >>>> I need some help in importing .SCV files to CMDB. >>>> >>>> I have create the template, but everytime I try to import data no >>>> single line is imported. >>>> >>>> Import summary for ITSMConfigItem >>>> Records: >>>> 5 >>>> Success: >>>> 0 >>>> Failed: >>>> 5 >>>> Last processed line number of import file: >>>> 5 >>>> >>>> >>>> Any hint? >>>> >>>> Thanks! >>>> -- >>>> *André Luiz C. e Cavalcante, PMP, PRINCE2, ITIL EXPERT* >>>> >>>> >>>> --------------------------------------------------------------------- >>>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>>> Archive: http://lists.otrs.org/pipermail/otrs >>>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>>> >>> >>> >>> >>> -- >>> >>> *Alvaro Cordero RetanaConsultor de Tecnologias* >>> *Tel: 22585757 ext 123 <22585757%20ext%20123>* >>> *Email:* alv...@gridshield.net >>> >>> >>> --------------------------------------------------------------------- >>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>> Archive: http://lists.otrs.org/pipermail/otrs >>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>> >> >> >> >> -- >> *André Luiz C. e Cavalcante, PMP, PRINCE2* >> >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> > > > > -- > *Diego Chacón Rojas* > ** E-mail: di...@gridshield.net <di...@gridshield.net>* > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > -- *André Luiz C. e Cavalcante, PMP, PRINCE2*
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