Thank you! I have imported the CIs sucessfully! 2016-01-19 14:14 GMT-03:00 André Cavalcante <treba.an...@gmail.com>:
> Thank you. I look at the system log and the problem is that the incident > state is invalid. Now I need to know where to change de incidente state, I > didn't find them in General Catalog > > 2016-01-19 13:47 GMT-03:00 Diego Chacón <di...@gridshield.net>: > >> Admin Panel > System Log >> >> On Tue, Jan 19, 2016 at 10:46 AM, André Cavalcante <treba.an...@gmail.com >> > wrote: >> >>> Alvaro, >>> >>> Where do I find the logs? >>> >>> 2016-01-18 20:08 GMT-03:00 Alvaro Cordero <alv...@gridshield.net>: >>> >>>> Look at the logs, you will see a detail on what failed in the CSV. >>>> >>>> Regards >>>> >>>> 2016-01-18 15:49 GMT-06:00 André Cavalcante <treba.an...@gmail.com>: >>>> >>>>> Hi there! >>>>> >>>>> I need some help in importing .SCV files to CMDB. >>>>> >>>>> I have create the template, but everytime I try to import data no >>>>> single line is imported. >>>>> >>>>> Import summary for ITSMConfigItem >>>>> Records: >>>>> 5 >>>>> Success: >>>>> 0 >>>>> Failed: >>>>> 5 >>>>> Last processed line number of import file: >>>>> 5 >>>>> >>>>> >>>>> Any hint? >>>>> >>>>> Thanks! >>>>> -- >>>>> *André Luiz C. e Cavalcante, PMP, PRINCE2, ITIL EXPERT* >>>>> >>>>> >>>>> --------------------------------------------------------------------- >>>>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>>>> Archive: http://lists.otrs.org/pipermail/otrs >>>>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>>>> >>>> >>>> >>>> >>>> -- >>>> >>>> *Alvaro Cordero RetanaConsultor de Tecnologias* >>>> *Tel: 22585757 ext 123 <22585757%20ext%20123>* >>>> *Email:* alv...@gridshield.net >>>> >>>> >>>> --------------------------------------------------------------------- >>>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>>> Archive: http://lists.otrs.org/pipermail/otrs >>>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>>> >>> >>> >>> >>> -- >>> *André Luiz C. e Cavalcante, PMP, PRINCE2* >>> >>> >>> --------------------------------------------------------------------- >>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>> Archive: http://lists.otrs.org/pipermail/otrs >>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>> >> >> >> >> -- >> *Diego Chacón Rojas* >> ** E-mail: di...@gridshield.net <di...@gridshield.net>* >> >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> > > > > -- > *André Luiz C. e Cavalcante, PMP, PRINCE2* > > -- *André Luiz C. e Cavalcante, PMP, PRINCE2*
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