Hi,
Please have a look at this: http://bugs.otrs.org/show_bug.cgi?id=11645
12-02-2016 00:25 tarihinde John O'Neill yazdı:
Hi
We have OTRS 5 in place at the moment, all is working well except for
when we receive emails in from certain users who have the following
footer in their emails
*Kind Regards / Mit **freundlichen Grüßen/ **Freundliche **Grüße**/
**Saludos cordiales / **Saygılarımla / **Cordialement*
Were working on the assumption that the issue has something to do with
the character set, our database is working in UTF8, with the following
settings in my.cnf
[client]
default-character-set=utf8
[mysqld]
character-set-server=utf8
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