By noting the call begin/end time on the Status Bar (with a little help from the Pause function) you could set these times in the View/Range dialog box, highlight (CTRL-Shift a) then create an appropriately-named file using File/Export.
HTH -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Beth Hatch Sent: Monday, November 05, 2007 9:33 PM To: pc-audio@pc-audio.org Subject: Splitting Files with Cool Edit or Other Audio Program, Urgent,Job Related Hello everyone, Please be forewarned, I'm a pc tech by training but I'm not an audio expert, so please be gentle with me because I'm in dire need of your expert assistance.<smile> I am supposed to start a job this week where I need to record and then listen to tech support calls from agents taking live calls for an internet provider. My job is to split these calls into separate files and save them. My boss is doing this visually by looking at the wave forms. I'm familiar with the concept of wave forms, and I can read the negative, 0 numbers, and the positive numbers with the JAWS cursor. Unfortunately, using Cool Edit and JAWS 8.0, the software they are using, I can't seem to tell where one call begins and where the that call ends and then where the next call begins. I'm supposed to record the calls, separate them, save each one into a separate file, rate it in terms of quality, and send my feedback to the powers that be. Because I couldn't find the Cool Edit scripts, I downloaded Gold wave 5.22 and the new JAWS scripts. Gold wave looks more promising, I read the manual and it appears that I should be able to do what I need to do, but it is confusing because when I receive my file of calls, I don't know ahead of time how long the calls are and where the silences are so that I can save each call as a different file. Thanks for your patience, folks. My questions are these: Can I do this with Cool Edit, that is what my colleagues are using? Or should I use something else like Gold wave, Audacity, or Sound Forge? There are other people with disabilities at the job site, but I'm the only blind person. I will try to use what works best if it isn't Cool Edit, but I'll have to convince my boss that this would better. If you'd rather not clutter up the list, please feel free to email me privately at [EMAIL PROTECTED] Thank you in advance for any help or suggestions! Beth Audio List Help, Guidelines, Archives and more... http://www.pc-audio.org To unsubscribe from this list, send a blank email to: [EMAIL PROTECTED] Audio List Help, Guidelines, Archives and more... http://www.pc-audio.org To unsubscribe from this list, send a blank email to: [EMAIL PROTECTED]
